Scrum Master - Retail
Coventry, GB
1d ago


The big question : why on earth should a professional like you work for a 150-year-old retail chain? Because we’re on a journey.

Changing the way we operate. Learning to think nimble. Giving our teams the time and freedom they need to push boundaries.

To create amazing systems and technologies. To give our colleagues and our customers even more incredible experiences.

There are thousands of experts to talk to and learn from. We’ve got data from billions of transactions for our teams to play with.

Things get built here. They get made here. They hit customers and colleagues quickly. Welcome to the home of Sainsbury's Tech.

What I need to do

  • You will report into the Lead Agile Coach and work closely with team members as well as in collaboration with Sainsburys Tech colleagues.
  • Your main aim will be to support the smooth day to day running and maturing of the teams, to ensure that things get done, issues and impediments are unblocked, and the team can run efficiently.

    How I will succeed

  • Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation
  • Removing impediments or guiding the team to remove impediments.
  • Building a trusting and safe environment where problems can be raised without blame or being judged, with an emphasis of healing and problem solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making and conflict resolution.
  • What I need to know

  • This role would suit a pro-active, self-motivated, confident person with good empathy and communication skills as well as someone who is not afraid of conflict.
  • Extensive experience within Agile. You enjoy working with others and getting the best out of them.

  • You'll need to be diplomatic while in negotiations, conflict & change.
  • Maintaining a high standard of attention to detail with clarity of communication. Ours is a fast moving environment so the ability to stay calm under pressure while giving clear direction is essential.
  • First level Scrum Master certification (CSM, PSM I)
  • Experience playing the Scrum Master role within an agile environment applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example : numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • What I need to show

  • Doing everything possible to ensure delighting customers
  • Guiding the team and organisation on how to use Agile / Scrum practices and values to delight customers
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating the Product Owner, especially with respect to refining and maintaining the product backlog.
  • Providing support to the team using a servant leadership style whenever possible, and leading by example
  • Skills and techniques to coach teams in understanding and applying Scrum
  • In return you’ll get :

  • Colleague discount across the multi-brands Sainsbury’s, Argos and Habitat
  • Holiday allowance
  • Bonus scheme
  • Pension plan
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Flexible working and job share conversations are encouraged. Across our multi-brands, we’re proud to be an equal opportunities employer that champions a diverse and inclusive culture.

    If you’re reading this, even if you’re not 100% sure you’re there with your experience, we’d still love to hear from you.

    If you’d like to find out more head to Sainsbury's Tech


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