Customer Service Advisor
Pendragon PLC
2d ago

Full Time 40hrs

Can you deliver happiness? Do you have the ability to provide a memorable customer experience every time?

As a Customer Service Assistant, you will have a passion and love for customers and get a buzz from providing a great customer experience, so recent / current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet we don’t mind!

To be a Customer Service Assistant it is essential that you hold a full UK drivers’ licence.

What does the role of Customer Service Assistant involve?

  • Be the first contact for our customers in their car buying experience
  • Fully understanding the customer needs to ensure they purchase the right car for them
  • Confidently speak to our customers about the cars available, talking them through the features and benefits of each car
  • Take customers on test drives, demonstrating key features and functions
  • Talk the customers through all none GI products
  • Keep the used car display and showroom fully presentable at all times
  • What do you need to succeed as a Customer Service Assistant?

  • Be a confident and competent driver
  • Have a genuine interest in gathering and understanding customers’ needs
  • Background in customer service, sales and an interest in the automotive industry
  • Be a real people person with a passion to exceed expectations, with the drive to progress your career in the automotive industry
  • We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast-paced industry.

    Alongside that, we have fantastic benefits including a wide variety of discounts.

    This is a great place to realise your potential and unlock you career, hit the apply button and join us today!

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