Junior Operations Executive
stuart
Birmingham, England, United Kingdom
3d ago

Description

Stuart is a sustainable, market leading, last-mile delivery platform that connects businesses of all sizes to a fleet of geolocalised couriers! Our mission is to build the future of logistics for a more sustainable world : shared, efficient and reliable!

In 2020 we doubled in size and continue to grow strong! We’re an international melting-pot of 500+ people working from Paris, London, Barcelona, Madrid, Warsaw and Lisbon .

More than 8000 companies across Europe work with us already across a variety of verticals including Retail, Restaurants, Grocery, E-commerce and Professional Services! We empower businesses, large and small, to deliver all types of goods whilst also providing same-day delivery, next-day delivery and return solutions!

About the Role

We’re looking for a JUNIOR OPERATIONS EXECUTIVE to join the Midlands Regional Management team, part of the wider Performance Team at Stuart UK.

You will report into the Midlands Regional Manager. You will focus on delivering a world class service to our clients at all times through operational efficiency & insights, excellent planning and meticulous execution.

You will be working hand-in-hand with the Regional Manager to pinpoint areas for improvement and implement targeted performance improvement strategies.

You will be at the forefront of regional operations, running and maximising operations on a day-by-day and week-by-week basis.

Responsibilities

You will be responsible for working with the Regional Manager to ensure the smooth running of our client operations in their region.

You will work across teams and departments to improve the operational efficiency of your cities. You will provide insights via gathering on-the-ground courier and client feedback as well as execute client launches and roll-outs.

  • Supporting the Regional Manager with the daily operations & processes for running cities across their region
  • Taking a hands-on approach to performance delivery, including thorough performance analysis, store visits & courier focus groups
  • Running courier surveys with support from the fleet management team to gather operational insights on the ground
  • Identifying areas for operational improvement based on your insights, operational understanding and courier feedback
  • Recommending operational & performance strategies to the Regional Manager
  • Executing store roll-outs for our clients, including setting up the operations for a flawless launch process
  • Requirements

  • You are actions and solutions oriented
  • You are inquisitive, forward-thinking, curious, thoughtful and confident questioning the status-quo
  • You enjoy collaborating and don’t shy away from working with different types of stakeholder!
  • Experience in an operations, expansion or supply management role a plus - but definitely not essential!
  • Benefits

  • Flexible hours, autonomy, work from home ️
  • Lunch paid for every day (up to £10) and all the free drinks / snacks you can handle.
  • Monthly Health & Wellbeing allowance (£40) to use on gym equipment, classes or with Juno app - a healthy mind in a healthy body!
  • Career advancement opportunities as you grow quickly; we encourage internal promotions
  • StuAcademy - learning and development programs, regular workshops, lunch & learns
  • StuClasses, StuTalks to share info on interesting topics, whether that be Technology, Data advancements, Diversity & Inclusion or Recruitment!
  • Annual company offsite Ibiza (2019) ️
  • Private health care provided by AXA (including dental and optical)
  • Pension taken care of through a partnership with Royal London
  • Family-friendly company : flexible working opportunities to help you take care of your loved one all while growing your career with us - 5 months maternity leave paid by Stuart
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