Your New Role
Working within a small team you will assist the manager in the day-to-day provision of an efficient and responsive burial service that ensures the beliefs and customs of the deceased and the bereaved are treated with due respect and understanding.
To ensure all local and statute laws, regulations and nationally recognised Codes of Practice are upheld.
The successful applicant will assist with the management of the cemeteries and staff in order to deliver a compassionate service to the bereaved.
You will be required to attend funeral services carried out within the city cemeteries ensuring the smooth running of the service.
When not engaged in funeral services you will support the Cemeteries Manager and assist with the necessary administrative tasks in the cemeteries office.
Depending on existing qualifications and experience (or as they are obtained) duties will expand to a more active role in supporting the Cemeteries Manager in a variety of areas.
What you’ll need to succeed
You will ideally have experience of working in a cemetery environment with a good working knowledge of cemetery procedures and related legislation but this is not essential.
You will have an Institute of Cemetery and Crematoria Management Certificate in Cemetery Management or be willing to obtain it within three years of starting employment.
You will have excellent communication skills with the ability to deal with the sensitive needs of bereaved relatives / friends together with an appreciation and respect for confidentiality.
You will have the ability to converse at ease with customers and provide advice in accurate spoken English.
You will have strong literary and numeracy skills to enable you to respond to written correspondence and ensure the correct collection of monies and receipting.
You will also have good IT skills and be familiar with Microsoft Office.
You will be a good team player who is able to prioritise your workload within deadlines and have the ability to react quickly and decisively as necessary to situations as they arise at funeral services.
You will have excellent attention to detail and be able to work to set processes and procedures along with the ability to solve problems using your own initiative.
What you’ll get in return
As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, including flexible working hours, extensive wellbeing support through the Employee Assistance Programme and a fantastic pension which allows you the opportunity to pay in more for that greater return.
We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career.
For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.