Product & Consultancy Lead
Edinburgh, SCT, GB
2d ago

xDesign is a 50+ person software development agency that specialises in digital transformation through web and mobile, based in Edinburgh.

We discover our clients' problems, create a plan to solve them, integrate our cross-functional team with theirs to design and develop a fantastic digital outcome while upskilling and supporting their organisation.

This has led us to create a great range of diverse solutions from health apps for the NHS, data-driven apps for Paypal, onboarding systems for Heineken, and helping mobilise some of the UK’s largest banks.

We are now looking for someone to take the lead in supporting our team of seven fantastic Product Owners and Designers; developing and mentoring the individuals to build a best in class cohesive team.

We want to push our ability to create implementable and deliverable solutions for clients and empower our team to do even greater work, all while growing this department to twice its current size.

You will be an energetic, collaborative, curious and motivating person that wants to take ownership of solving problems and maximising opportunities while growing the capabilities of your team and department.

You will be business-minded and able to build relationships that support the department’s targets.

What you’ll be doing :

  • Working to improve and shape the methodology of our processes - especially those involving Discovery, Validation and Development
  • Helping support our clients at a senior level through their digital transformation journey
  • Building long term lasting relationships with key decision-makers with a clear focus on delivering value to both the individual and business
  • Actively looking for new opportunities within organisations for xDesign to engage with and developing pitches
  • Managing the team of Product Owners and Designers
  • Helping design and support career progression pathways and implement a framework for personal growth
  • Providing support to the team through mentorship and coaching
  • Acting as an escalation point for the team, helping to remove internal and external blockers as needed
  • Organising resourcing of the team on all projects
  • Identifying training and development needs
  • Establishing yourself as an expert in your field
  • Speaking and writing on relevant topics with the support of our marketing department
  • Representing the department at board level
  • Responsible for departmental KPIs focused on growth and retention
  • Working with the business Directors to define and fulfil business goals
  • Ensuring that business goals are communicated to and understood by the team
  • Team recruitment and retention responsibilities
  • About you :

  • Extensive experience in a senior role, in product, consultancy or business analysis in a fast-paced digital environment
  • Good experience with working closely with design and engineering teams to deliver implementable solutions
  • Passionate about Product & Design as disciplines and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques
  • Understanding of good UX practices across a range of digital platforms.
  • An eye for detail, design and ideation.
  • Highly Capable of taking client problems and developing solutions
  • Confident with writing, creating and presenting business cases and proposals for Enterprise
  • Experience of product process across all stages of the Agile lifecycle, including user testing, user research, competitive analysis and analytics
  • Previous experience of working in an Agency / Consultancy
  • Previous budget holding experience advantageous.
  • Knowledge of web and / or mobile technologies would be an asset
  • Being part of xDesign :

    We offer a competitive salary, a great working environment and the opportunity to grow your own skills / experience whilst empowering the business and team within a flat management structure, enabling change and improvement to happen quickly.

    Alongside this we offer the following employee benefits :

  • 32 days of annual leave a year
  • Industry-leading maternity and paternity
  • Inclusive work environment
  • Flexible working
  • Our business is built by the people within it, which makes diversity key to our success; all you need is a passion for digital and a desire to build better products and you’ll find yourself in great company at xDesign.

    Please note we want you to become part of the xDesign family and that means regularly being in Edinburgh so the position isn’t suitable for those looking for primarily remote working (current pandemic excepted).

    Must be eligible to work in the UK

    Think this is for you? Get in touch for a confidential chat about how you can become part of the team.

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