Location : London
Our client is an IT organisation serving a private portfolio of international businesses principally focused on shipping, real estate, energy, banking and investments, located in central London and New York.
Their business interests span Europe, North America, Australasia, the Near East and Asia.
Network and Security Operations
Manages and administers the day-to-day operations of the Local and Wide Area Network and VoIP systems.
Maintenance and management of on-premise equipment.
Provide design, engineering, and architectural support to manage the network infrastructure, including technical requirements, analysis, design, and implementation of WAN, LAN, and VoIP.
Install, configure, administer, and maintain all Aruba switches, Ubiquiti Wireless Access Points, and Palo Alto and Fortinet Firewalls.
Be a member of the Office365 security team.
Provide Level 2 / 3 network support and troubleshooting.
Analyse existing operations and make recommendations for the improvement and growth of the infrastructure.
Establish pro-active monitoring & optimal network performance.
Property Standards and Implementations
Assist in the creation of property technology standards.
Lead the planning, design, and implementation of network, firewalls, telco, and security systems in new or refurbished properties based on property technology standards.
Vendor management (Low Voltage, Security, etc.)
Digital / Cloud Evolution
Contribute to our ongoing on-premise to cloud migration, to minimize our on-premise environment.
Decommissioning of on-premise equipment as appropriate.
Participate in Office 365 migration / implementation; managing Microsoft updates, assessing the impact on the group.
Maintaining security of Office 365 configuration once the integration is complete.
Administration of Group standardisation for the Office 365 configuration and administration.
Acceptance of new Office 365 features into service.
Deliver on a variety of technology projects.
Document workflow and processes.
Establish and maintain Change Management processes.
Other duties and responsibilities as assigned.
Operational Infrastructure Support
Maintenance and management of remaining on prem infrastructure (firewalls, networks etc)
3 line infrastructure support
Out of hours on call rota supporting 24x7 operating business
More About You
Strong business stakeholder management.
Professional and positive, with good customer-facing practices.
Analytical and diligent, with attention to detail.
Resilient : The ability to cope successfully under pressure and with shifting priorities.
Articulate, transparent, with excellent communication skills in both written and spoken English.
Effective collaborator and communicator at all levels, who use their initiative and shares skills.
Be a self-motivated, self-sufficient, enthusiastic team player.
Achieve results and targets Can do attitude with initiative and drive.
Be willing to travel locally and internationally, as required.
Experience and Qualifications
Experience in Physical Networking.
VMware, Veeam, Aruba Switches, Fibre switches, Network Technologies, Firewalls.
Have Knowledge and experience with cybersecurity technologies such as Mimecast, Darktrace.
Microsoft 365 (SharePoint / Teams / MS Office / Office 365 / Enterprise Security / Intune / MDM / MAM).
Windows 10 / Windows 2016 / Mac / Linux.
Telephony (PBX / Mobile / VOIP, A / V systems (audio-visual).
Hands-on experience with cloud technologies such as Azure and AWS.
Active Directory Azure and On-Premise Active Directory, GPO, Exchange / Exchange Online, SQL
Experience with authentication and single sign-on tools such as OKTA and Microsoft Azure Active Directory.
A degree in computer science or related technical field with a minimum of 5 years of proven in-depth infrastructure experience is preferred.
Values & Behaviours
Values expected from each employee
Humility (not most important in the room)
Trusted (credible, capable and act in the best interest of others)
Respect difference and others
Integrity (honest, reliable, fair)
Accountability (deliver on promise)
Core behaviours we are looking for in perspective employee
Service mindset / business partner
Accessible 24 / 7
Teamwork and collaboration always thinking who else needs to be involved
Creative, work with ambiguity & challenges
Self-starter hit the ground running
Inquiring, learning & improvement mindset
Transparent and open to new ideas whilst respecting difference of opinion / viewpoints
Business acumen understand how business works
Resilience & adaptability