Customer Care Advisor
Platinum Financial Recruitment
Trafford Park GB
4d ago

Trafford Park

An expanding Service-Sector based business in Trafford Park are recruiting for a brand-new role for a to work alongside the Branch Manager in managing relationships with key customers.

The business has recently moved to brand new offices in Trafford Park where they plan to expand to three floors by 2020 therefore this is a perfect time to join them.

You will work in a team of four and be responsible for :

  • Dealing with customers and queries over the phone
  • Building relationships with the company’s key clients
  • Updating customer records on the system
  • Arranging documentation and materials to be sent to customers
  • Managing the in-house database
  • Meeting & greeting visitors and customers into the office
  • This is a great role for somebody as there are development opportunities available to you where you can progress into either of the following :

  • Project Coordinator position Dealing with customer projects
  • Senior Care Advisor Building a team underneath you & leading the team
  • This is an opportunity for somebody who is passionate about providing solutions to customers; therefore, this role would suit somebody who has experience in an office environment where you have managed customers and their queries.

    If you hold the relevant experience and would like to be considered for this position, please apply or email your CV to erin

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