F&B Team Member
ibis Southampton Centre
Hampshire GB
32d ago

Hotel or Entity ibis Southampton Centre Managed hotel

We are far more than a world leader. We are 250,000 hospitality experts who share the same passion. Welcoming people. We take millions of guests in our 4,300 addresses.

Every day, we put all our energy into spreading the most powerful promise in the hospitality profession : Feel Welcome.

Guests at ibis Southampton are always pleasantly surprised at just how well we do the basics. Tuck into an unlimited breakfast each morning, linger over dinner at our on-

site restaurant and enjoy 24hr refreshments courtesy to our cafe and bar.

One of the hottest spots on the South Coast, Southampton is a port city home to City Cruise and Ocean terminal, each within two miles of ibis Southampton. Discover the hotel

Job Level

Job Fixed-term contract : No Status Part Time Anticipated Start Date 15-07-2018

Contact

Tahir Waqas Bin h1039-gm accor.com

Skills

Level of Education Others Areas of study Hospitality Languages essential English

Essential and optional requirements

Full Time UK Right to Work

30 hours per week

Part of F&B Team member's role will be to prepare breakfast and food as and when needed.

Overview of duties

Organises and sells bar services for guests

Manages the point of sale"

Main responsibilities

The level of responsibility may vary according to the employee's next target qualification

in the Players multicompetence development programme (Qualified, Expert or Leader)"

Customer relations

  • Provides a friendly and personal welcome for guests and remains attentive to their needs
  • Promotes the bar offer
  • Establishes good relations with guests, offering advice and fostering customer loyalty"
  • Professional techniques / Production

  • Knows all the bar and menu products (beverage technical guidelines)
  • Manages the stocks and setup for the bar in line with brand standards
  • Serves guests at the bar, organising his / her work to suit fluctuations in numbers
  • Ensures the equipment used remains in good condition
  • Applies the procedures for opening and closing a point of sale"
  • Commercial / Sales

  • Offers detailed advice to guests on all the services provided by the hotel
  • Promotes the bar's special offers, cocktails and full range of products
  • Creates the right atmosphere for the hotel's bar concept
  • Develops bar revenue through additional sales techniques"
  • Management and administration

  • Helps meet the department's targets by :
  • following the technical guidelines to the letter and using the right doses
  • avoiding waste and loss of merchandise
  • respecting the hotel's procedures and internal audit processes
  • Helps manage stocks and inventories
  • Manages invoicing and cash operations for bar services
  • Is responsible for the bar's cash holdings"
  • Hygiene / Personal safety / Environment

  • Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
  • Respects the instructions and safety guidelines for the equipment (s)he uses
  • Applies the hotel's security regulations (in case of fire etc)
  • Applies the regulations on the sale of alcoholic beverages
  • Ibis and its people

    Simplicity, Modernity, Well-being

    Acteurs, the Ibis staff training and professional development programme , enables staff to :

  • become more professional by acquiring new skills,
  • learn a second profession,
  • be more independent in guest relations,
  • receive recognition for their skills
  • Apply
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