Unified Communication Analyst M/F - VIE
Société Générale
London, GB
4d ago

Environment

Your environment GTS (Global Technology Services) is one of the European financial sector's largest shared service centres for IT infrastructures.

RESG / GTS currently supports over 85% of Societe Generale's IT infrastructures in France and around the world. These IT infrastructures include :

  • Workstations (PCs, telephones, messaging systems, etc.),
  • Computing centres that host the Group's servers,
  • IT and telecom networks.
  • Within GTS the Digital Workplace Services (DWS) department ensures that end user tools (work station, telephones, printer etc.

    and the corresponding technical services (email, telephony, technical directories, office tools, security) all operate smoothly.

    Mission

    Your role The Unified Communication Analyst will have to : Coordinate the Messaging and Collaboration operations between Paris central team and EMEA IT Teams.

    Support local counterparts in EMEA in their understanding and implementation of the Unified Communication Strategy and services.

    Assist DWS / UCS Managers and Project Managers on coordinating Unified Communication projects for UK and EMEA. Monitor relevant KPIs across the region, report and provide dashboards to the GTS / DWS Management and key business partners.

    Propose improvement of Unified Communication Services processes. Participate in Forums and assist in marketing the Unified Services solution to business partners (ad hoc communication).

    This role is an excellent opportunity to learn and understand the latest Messaging, Collaboration and Communication solutions available in the IT market.

    Summary of responsibilities The Unified Communication Analyst will have to : Coordinate the Messaging and Collaboration operations between Paris central team and EMEA IT Teams.

    Support local counterparts in EMEA in their understanding and implementation of the Unified Communication Strategy and services.

    Assist DWS / UCS Managers and Project Managers on coordinating Unified Communication projects for UK and EMEA. Monitor relevant KPIs across the region, report and provide dashboards to the GTS / DWS Management and key business partners.

    Propose improvement of Unified Communication Services processes. Participate in Forums and assist in marketing the Unified Services solution to business partners (ad hoc communication).

    This role is an excellent opportunity to learn and understand the latest Messaging, Collaboration and Communication solutions available in the IT market.

    Profile

    The VIE assignment in a nutshell This VIE in London is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment.

    It will last 12 months months. The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space.

    For further information, please see . Your profile Graduate with a Master’s degree from Business School or University in Computer Science.

    You ideally have a previous experience in a bank or financial institution. You are fluent in English. Other languages are a plus.

    Knowledge in Project management is a plus Knowledge of Exchange Servers infrastructure desirable but not mandatory Knowledge of Skype Servers infrastructure desirable but not mandatory

    Evolution

    To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

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