Business Support Officer
L&Q Group
Stratford, GB
10d ago

Job description

Our vision is that everyone should have a quality home they can afford,and we combine our social purpose and commercial drive to create homes andneighbourhoods we can be proud of.

Business Support Officer

Salaryrange GBP 20,000 - GBP 26,000 per annum depending on experience

Based in Stratford, E15

We arelooking for Business Support Officers to join our North East Neighbourhood.

  • TheBusiness Support Officer role provides a vital support service in our new createdRegions, with a portfolio lead responsibility for either the allocation ofcasework to our Case Managers;
  • Gas Safety compliance, by arranging access forour contractors and including the preparation of legal paperwork, wherenecessary;
  • or supporting our lettings service. The role also involves a varietyof administrative duties including scanning, sorting post, collatingperformance information and processing invoices.

    This roleis part of our busy Regional teams and will be required to support the localteams in dealing with customer enquiries when they telephone or come into ourlocal offices, so you must have a commitment to the provision of excellentcustomer service and be able to show initiative in a busy office environment.

    You mustbe organised, flexible and have excellent verbal and written communicationskills. Also experience of using Microsoft office packages is essential.

    Closing date for completed applications : 22nd October 2018

    To be placed in : Internal& External

    Interviewswill be held on 2nd November 2018

    Access to our full suiteof benefits including : 26 days holiday per year, annual bonus subject to group performance, excellent Pensionscheme and real investment in your personal & career development.

    Otherbenefits include, Benenden Healthcare, an employee assistance programme andnon-contributory life assurance.

    We expect all of our employees to support our environmental policyand social responsibility work. We are an employer committed to environmentaland social responsibility.

    We are committed to supporting your work-life balance andrecognise the changing demands and circumstances in life. Please let us know during the recruitmentprocess if you're interested in part time working or job sharing.

    In addition, should your circumstances changeonce you have joined L&Q, you can also request flexible workingarrangements, e.

    g. a change to working hours - if it's feasible then we'll makeit happen.

    We are recognised externally for ourcommitment to inclusion as a Stonewall Top 100 employer, and a DisabilityConfident (Committed) employer.

    L&Q isone of the UK's leading housing associations in the UK, with 97,000 homes whichhold an asset value in excess of GBP 23bn.

    The organisation has the largest andmost ambitious residential development programme in the sector, with plans todeliver 100,000 new homes over the next 10 years.

    From partnerships with smallhousing associations and SMEs to the creation of whole new towns, this is atruly unique opportunity.

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