Miki Travel are looking for individuals who are passionate about the travel industry and motivated to join a growing organisation.
Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.
We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.
About the Department
The FIT Department are in charge of making hotel reservations for our global FIT client base throughout Europe and the America's.
We make reservations and handle a variety of scenarios ranging from special requests for VIP clients to resolving complaints.
We liaise with hotels and our internal teams to coordinate a satisfactory stay for customers.
We are currently seeking to recruit a Reservations Agent within our FIT department
To book hotel accommodation for our global FIT client base using our in-house systems. As a B2B wholesaler your main point of contact will be with our hotel suppliers & internally with our sales teams.
We are not dealing directly with clients. You are expected to accurately complete a high volume of work within set deadlines as well as show good negotiation skills.
You will need excellent interpersonal and communication skills coupled with professional telephone manner & accurate writing skills.
Skills and Experience
Relevant Skills / Characteristics
Required Experience / Knowledge
With 50 years' experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations.
You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday).