Apprentice Cafeteria Assistant
12d ago

Type Part Time

Apprentice Cafeteria Assistant (36.5 Hours X 36 Weeks) (32.5 Hours X 16 Weeks) (Averages 35.2 hours per week)

Starting at £8,335 per annum, pro rata


Heart of Worcestershire (HoW) College is passionate about developing employability prospects by delivering a wide range of vocational, professional and technical qualifications.

Located across four different campuses, Worcester, Redditch, Bromsgrove and Malvern, HoW College is a thriving organisation with a vast and diverse community of learners.

Our learners and staff benefit from a range of modern facilities and some of the best employee development and training opportunities in the area.

We are offering an exciting opportunity to join our Hospitality team within Heart of Worcestershire College based in our Worcester Campus.

To be considered for this role you must have previous experience in preparation and service of food, desire to learn and good customer service skills.

In return we offer a friendly, modern working environment, a diverse employee reward scheme, childcare voucher scheme, pension scheme, continued professional development and a generous holiday allowance, along with many other benefits.

Our vision is

To provide Worcestershire with high quality further and higher education and training.’

To do this we believe in raising students’ aspirations, self-confidence and significantly improving their employability prospects.

We want our dynamic workforce to share our passion and enthusiasm. We believe in providing employers access to on the job training to develop their workforce.

We are also committed to working with key stakeholders to enhance the economic prospects in the area.

As one of the largest employers in the area we pro-actively support and invest in our workforce to attack a wide range of specialist skills.

We pride ourselves on our progressive and flexible approach and in our investment in our workforce, and as we enter the next phase of our growth strategy, there’s no better time to join us and to help us deliver our clear vision for the future of further and higher education.

Closing date for this post is : 13 August 2018

This College is committed to equality of opportunity and to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check.The costs of this check will be deducted from the applicant’s first salary payment from the College.

We reserve the right to close this vacancy early if sufficient applications are received.

H oW College is a Smoke Free environment from the effects of direct / indirect contact with smoking, and all smoking related products.

  • Job Description

    The purpose of the role is to provide an effective and efficient provision of the day to day café service, including preparation of meals, maintaining a quality standard of hygiene and a good level of customer service.

    To gain a broad experience of customer service in order to achieve the apprenticeship

    Role based at Bromsgrove Campus.


    To assist with the preparation of meals.To assist in preparing the dining area for dining purposes, ensuring it is fit for purpose.

    To assist in preparing and serving food.To assist with Cashier duties.To undertake a high level of cleaning and hygiene within the Dining, Service and Kitchen areas.

    To comply with the requirement of the Health and Safety at Work Regulations. To take reasonable care for the health and safety of him / herself and for others affected by his / her work in ensuring that the Health and Safety responsibilities are carried out


    To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adultsTo participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him / her to carry out the duties of the job description.

    To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.

    To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.To take reasonable care for the health and safety of him / her and for others affected by his / her work.

    To actively support College Safeguarding, Equality and Diversity policies.To operate / conduct all HR tasks and functions within the principles of GDPR.

    This Job Description is current at the date shown below, and is a guide to the work you will be required to undertake.In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.


    The appointment is subject to the Conditions of Service for Business Support Staff.

    All successful applicants will undergo the following checks :

    Enhanced DBS2 x References, one of which must be your current or most recent employerQualification validation check


    The salary range for this post is from £8,335 to £13,407.80 per annum, pro rata. Your starting salary will be dependent upon your qualifications and experience.

    Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.


    The hours of work will be based on 36.5 hrs a week x 36 weeks, 8.30am 4.30pm Monday Thursday, 8am 3pm Friday

    32.5 hrs a week x 16 weeks, 8am 3pm Monday Friday.

    Averages 35.2 hours per week.


    The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as leave to be taken at the Principal’s discretion’.

    After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.

    Please note that only in exceptional circumstances, with your Directors permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.


    The College operates an occupational pension scheme, namely the Local Government Pension Scheme’.


    All newly appointed staff have to serve a 6 month probationary period. During the probationary period you will have to attend the Corporate staff induction day, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on : Equality & Diversity session, Prevent, Safeguarding Training session and Health & safety training session.

    Failure to attend these will prevent you from successfully completing your probation.


    As defined in the person specification of the job description, those staff with these responsibilities are required to undertake first aid and or fire marshal duties across the College, when called upon to do so.

    Staff must ensure they are up to date with the relevant training.


    All candidates have to have 2 satisfactory references.


    The successful applicant will be based at Worcester, but may be required to work at other locations from time to time.


    The successful applicant will be required to satisfy the Medical Officer as to his / her fitness to carry out the duties of the post.


    The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.


    If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds, and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees.

    However, student loan facilities are available.


    All staff are required to have a minimum level 2 qualification in both English and Maths. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.


    The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment.

    All newly appointed staff will be required to undertake safeguarding training during their probationary period.

    Heart of Worcestershire College adheres to the Department of Education’s guidance on Keeping children safe in Education’.

    As part of your induction, you will be required to read and understand part 1 of this document.


    All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicants first salary payment from the College.

    The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information.

    Copies of these are available on request.


    The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependants, age, physical / mental disability or offending background.

    As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments.

    We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

    Applicants / employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

    The only exception to this requirement is that applicants / employees do not need to disclose any protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

    Please read the Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.

    Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.


    All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.


    HoW College is a Smoke Free environment from the effects of direct / indirect contact with smoking, including using the following :

    CigarettesE-cigarettesVaporisersPipe smokingCigarsAnd all other associated smoking products


    Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and / or selection tests.


    A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.

    It would greatly assist the shortlisting panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.

    Please remember that it is not sufficient to merely repeat what is in the specification you must show how you meet each requirement.

    You must also provide details under previous employment’ which must include all employment undertaken since leaving full time education.

    Completed application forms should be submitted by 13 August 2018.


    The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants.

    If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying.


    Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018.

    GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of these legislation.

    Failure to do so will lead to formal disciplinary action.

    Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.

    Further information can be obtained by using the following link :

    https : / / / media / for-organisations / documents / 1624219 / preparing-for-the-gdpr-12-steps.pdf

  • Person Specification
  • Requirements

    Attainment (e.g. Qualifications, Experience)

    Essential :

  • Level 2 English and Maths or willingness to gain
  • Desirable :

    Food hygiene qualification.

    Essential :

  • Previous experience of preparation and service of food.
  • Desirable :

  • Experience of the Hospitality sector
  • Essential :

  • Desire to learn and develop customer service skills to achieve the apprenticeship framework
  • Desirable :

  • Good customer service skills
  • Disposition / Personal Qualities

    Essential :

    No Essential Disposition / Personal Qualities

    Desirable :

    No Desirable Disposition / Personal Qualities

    Essential :

    No Essential General Points

    Desirable :

    No Desirable General Points

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