Service Manager – Family Reunion Integration Service
British Red Cross
West Midlands GB
7d ago

Salary : GBP 21,299 per annum (pro rata)

About the role

Are you a manager who's passionate about making a positive difference to people in crisis as a result of their migration status?

We have an excellent opportunity for a Service Manager within our Refugee Support team, working on our Family Reunion Integration Service (FRIS) project .

As part of the Refugee Support and Restoring Family Links team, the Service Manager will provide direct line management to a team of staff and will have responsibility for internal performance and resource management of the Refugee Support service and external engagement and partnership development.

You will liaise with the central project team, including the Project Manager, Research & Development Officers and Finance and Administration Officers.

About the Project

Family Reunion is a key legal route through which refugees obtain protection in the UK.

This project is the UK's first national programme of integration support for reunited families. The British Red Cross will lead a partnership with Barnardo's and Queen Margaret University to provide holistic integration support to 3,000 people arriving through Family Reunion in eight locations in England, Wales, Scotland and Northern Ireland.

This will be complemented by a Research, Learning and Capacity Building work stream to explore research points, improve practice, and influence policy.

This project has been part-funded by the European Union Asylum, Migration and Integration Fund. Making management of migration flows more efficient across the European Union.

Please click here for more information about this project

This role might be for you if...

You're a great communicator; you'll need to have an excellent command of verbal and written English and be skilled at IT, including word processing, database and spreadsheet packages as you will be required to understand, prepare and monitor budgets.

You're knowledgeable; you'll have experience of supporting refugees to integrate in the UK inline with an in-depth knowledge of rights, entitlements and agencies in the field of asylum seekers, refugees and / or other vulnerable migrants, in addition to an awareness of immigration legal parameters under OISC and safe practice.

You're an experienced manager and partnership worker; delivering on client-focussed projects and experience of establishing, building and maintaining relationships with internal and external agencies to achieve agreed outcomes.

You're organised; your role will require the ability to plan, manage and monitor your own and others workload, including implementing operating plan.

You'll be able to work effectively within a team and with a range of stakeholders, within organisational framework and expectations.

Please click here to view the full job description, person specification.

Closing date for applications is 23 : 59 on Thursday, 25th of October 2018 with interviews planned for week commencing 5th of November 2018.

Please note, we are not able to accept CV's for these vacancies, please complete an online application.

A little bit more about us...

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country -

we're there when you need us.

We offer a wide range of staff benefits, these include :

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy
  • Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

    At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK.

    We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion, sex, sexual orientation, gender identity, age, or disability.

    Diversity is something we celebrate and we want you to be able to be yourself at work, and feel you're in a great position to help us spread the power of kindness.

    In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse.

    We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

    If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

    As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

    If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

    The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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