Deputy General Manager
Compass Group PLC
Liverpool, Great Britain
44d ago

Levy Restaurants UK have an excellent opportunity available for a within Jockey Club Catering. This is a diverse role and is integral to the success of our partnership with The Jockey Club.

This role will be based at Aintree Racecourse, home of the Grand National.

As Deputy General Manager you will take responsibility for the £6.5M contract working closely with our clients and driving the success of the catering and hospitality business.

You will ensure standards across all event and non-event days in both commercial and hospitality services. The business is a great mix of conference & events and retail catering, and you will develop and manage a motivated team, to ensure budget targets are achieved.

Working with 6 direct reports and up to 3000 casuals at peak times you will be an excellent leader, able to communicate at all levels.

Responsibilities

  • Managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to
  • Driving the service and support to exceed our client's and our customers' expectations
  • Planning and implementing plans to achieve strategic growth of the operation and overall contract delivery
  • Coaching, developing and leading a team to provide exceptional service to the clients
  • Driving service excellence thereby exceeding customer expectations / requirements and enhancing the customer journey
  • Deliver the profit for the business through leading and supporting your team in delivery of their financial targets
  • Ideal Candidate

  • Management experience within Sport and Leisure or similar background
  • The ability to build and lead an effective team
  • Standards and quality driven management style
  • Results orientated and motivated to achieve measurable results
  • Sound knowledge of Hygiene, Health and Safety
  • Proven experience in a similar hospitality or commercial multi outlet or multisite role
  • Have excellent interpersonal, communication and organisational skills
  • Be self-motivated and show the ability to work in a pressurised commercial, customer facing environment
  • Standards and quality driven management style
  • Motivated by a passion for quality and great service delivery
  • Computer literacy
  • Financial and commercial acumen
  • Package Details

  • £40,000 plus benefits
  • 5 out of 7 shift pattern
  • Opportunity to work at the racecourse home to the Grand National
  • About Us

    Jockey Club Catering Operating at many of racing’s crown jewel events, such as the Grand National at Aintree, The Cheltenham Festival and Derby Festival, we offer a full range of customer-

    focused food and beverages and are proud to use local, national and international suppliers to deliver the finest hospitality on the racing circuit.

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