The people here at Apple don’t just build products we craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-
leading environmental efforts. Join Apple, and help us leave the world better than we found it.As an Apple Solutions Consultant, you are the link between our future customers and our products.
You’ll showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a consumer electronics store.
You’ll be responsible for crafting an extraordinary experience, and you’ll help build a network of committed Apple customers.
In addition, you’ll encourage our retail partner’s staff through your visionary style, love for technology, and passion about Apple every single day.
In this role, you are a dynamic leader, business manager and influencer based within a multi branded retail shop. The role's purpose is to grow the Apple product and add-
on business in the shop and will be held accountable for performance by providing excellent customer service, giving product demonstrations, and ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple’s standards.
The ASC has the following responsibilities to fulfil as they relate to four key areas : 1. Customer : We are responsible for ensuring each customer has a world-
class Apple customer experience. Responsibilities include : - Promoting Apple products and solutions by passionately sharing the benefits and values of the products through product demonstrations.
A successful ASC proves him or herself of significant value to a Reseller’s management team and gains support without authority.
Living as a promoter of the Apple brand to Reseller’s staff / management, and keeping them engaged current on Apple’s latest and the greatest products.
The training of the virtual team is essential, as they will depend on this group to support Apple’s business in every way.
3. In-store Merchandising The ASC operates as the business manager in a point of sale. As such, it is the ASC’s responsibility to develop the virtual team to maintain the quality and appearance of the in-
store merchandising in order to give the customer the best possible Apple experience. Responsibilities include : - Ensuring all merchandising elements (including demo content, as well as all 2D and 3D elements) are up to date and follow Apple worldwide standards with a high attention to detail.
4. Apple Corporate / Manager The ASC is able to provide key insights on the Apple business and identify business opportunities.
Responsibilities include : - Monitoring performance results and inventory levels across multiple lines of business. - Monitoring standardised metrics and trend tracking.
Working cross functionally with store managers to drive extraordinary outcomes for everyone.
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity.