Hours of Work : All Shifts (inc Nights) Job Expires : 21 Oct 2018 at 11 : 45PM
About Govia Thameslink Railway
We have a number of positions avaialble as Customer Hosts / Platform Assistants based at Gatwick Airport Station.
Whatever the role you will be passionate about delivering outstanding customer service each and every time. You will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers’ day!
These roles cover 24 hour operation, so due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.
All roles may involve standing for long periods of time, working weekends and bank holidays.
Platfrom based roles are safety critical due to the direct involvement with the operational railway and will also include working nights.
You will be responsible for delivering a safe, attractive retail station environment; participating in the safe running of trains and a safe station environment by complying with procedures, promoting all relevant marketing literature and service information and providing the highest possible standard of advice, information and service to our customers.
Experience / Skills / Requirements