Senior Claims Analyst
Hastings Insurance Services Limited
Bexhill on Sea, GB
10d ago

The Role :

The purpose of the role is to provide analytical insight on claims and counter-fraud performance, thereby enabling the business to deliver competitive prices to customers and achieve our vision of 1 in 10 by 2020.

The overall goal is to help us build for the future as the team and organisation continue to grow, supporting leadership and operations through the development and delivery of robust MI and analytical insight into claims and counter fraud performance, enabling the business to monitor, understand and communicate the drivers of performance, control indemnity and operational spend, and target improvement activities on areas of greatest value.

Your remit will include the following :

  • Providing MI and analytical support to Insurer Services leadership and operations through the delivery of regular management information, and specific analytical projects / reports, with actionable insight
  • Develop intelligent hypotheses and use structured thinking to break problems down, translating this into clear project proposals and plans with clear timelines
  • Provide ad hoc information and insight to internal stakeholders
  • Help to build analytical capability within the team
  • Review the quality of the work undertaken, by yourself and colleagues, to ensure analytical objectives have been met and that the data provided is of high integrity
  • Required experience :

  • Strong track record of taking a proactive approach in identifying opportunities to improve performance and solve these through a combination of quantitative analysis and business insight, delivering clear actionable recommendations
  • Confidence in building networks throughout the business, liaising at a senior level, and driving change
  • Ability to develop intelligent hypotheses and use structured thinking to break problems down
  • Confidence using various analytical methods to deliver your work, accepting challenge from senior stakeholders and promoting analytical excellence within the team
  • Highly numerate and IT literate, with a genuine passion for data
  • Have an inquisitive nature, coupled with strong analytical and problem solving skills are essential for the role
  • Ability to drive forward projects and structure the journey to ensure stakeholder requirements are met
  • Excellent communication skills
  • Strong attention to detail
  • Advantageous experience :

  • Education to degree level, or equivalent (preferably mathematically based)
  • Experience within insurance or the financial services sector
  • Experience using statistical or reporting packages (e.g. R / Python / SPSS / Tableau)
  • Benefits for you :

  • Competitive basic salary which we will share with you upon shortlisting, but do feel free to email the Recruitment team for more details in advance of your application
  • Flexible working opportunities
  • Up to 10% bonus earning potential
  • 23 days holiday (this number rises to 25 days based on length of service and / or band level)
  • Life assurance
  • Competitive pension
  • Flexible benefits buy or sell holidays
  • Discounted Hastings Direct products
  • A friendly, dynamic and flexible environment with a test-and-learn culture
  • Structured career path that rewards achievements and solid performance
  • Ability to contribute to real change
  • About us :

    Hastings Group, a FTSE 250 listed entity, is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.

    6 million customers in the UK, employing over 3,000 colleagues. The Group comprises two trading entities; Hastings Insurance Services Limited (trading as Hastings Direct ), a UK retail intermediary, and Advantage Insurance Company Limited, a Gibraltar based insurance underwriter.

    Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion / belief, sexual orientation, gender reassignment or marital / family status.

    Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

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