Job Title : Venue Services Team Member (Porter / Security)
Location : Ashridge, Berkhamsted, Hertfordshire, HP4 1NS
Reports To : Venue Services Team Leader
Full time : 12 hour shifts, (days and evenings -4 on, 4 off)
Our Venue Services team play a big part in Ashridge House’s ability to deliver an excellent level of customer service to our executive education clients and our conference and events visitors.
The team are extremely customer focused and ensure that the House remains neat, tidy, safe and beautiful. The Team Member’s main responsibilities are preparing the facilities for guests’ arrival and attending to various changes and requeststhroughout their visit.
The role will suit someone who is passionate about delivering excellent customer service in a professional and polite manner.
If you enjoy sitting at a desk all day, this role is not for you. It is a very active role, and a chance to work with all departments at Ashridge.
This team is brilliant at adapting to last minute changes. We are looking for a person who can think quickly on their feet, and who follows the mantra Nothing is Impossible.
The main duties include :
Ashridge House is a beautiful Grade 1 listed heritage property with world-class conference and training facilities. It is also the home campus of Ashridge Executive Education (one of three operating divisions of Hult International Business School) and the perfect location for corporate meetings and private events.
Ashridge House hosts both day and residential events for between 2 and 250 people, welcoming guests from all over the world.
Set in extensive parkland in the Hertfordshire countryside, the magnificent neo-gothic mansion provides the complete meeting experience for our clients.
Our beautiful private dining rooms in the historic Main House are available for functions, and our extensive 190-acre estate is ideal for teambuilding activities.
Please note that you must have the right to work in EU to be considered for this position.
At the heart of Ashridge Executive Education is the Ashridge (Bonar Law Memorial) Trust, a major UK charity incorporated by Act of Parliament that exists to provide global executive education together with appropriate research and to maintain Ashridge House and Gardens for the benefit of the nation.
The Ashridge site in Berkhamsted acts as both the hub for this global operation and as a major conference centre.