National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East.
Passengers made more than 882 million journeys on our services in 2017.
We are currently looking for enthusiastic, customer service driven individuals to join our team at Manchester ! As a Customer Service Advisor you will work as part of a productive team to ensure that all our customers get the experience they deserve -
whether they are starting a journey, ending a journey, buying tickets or making an enquiry.
Manchester Coach Station is a busy and fast paced environment - no day is the same! The Customer Service Advisor role is perfect for someone who is energetic and always ready to go the extra mile to deliver exceptional service to our passengers.
We have both full and part time (18 hours) opportunities available.
Key responsibilities :
Skills and attributes :
You may have previous experience in the following : Customer Service, Contact Centre, Sales, Customer Care, Airports, Stations, Transport.