Customer Success Intern (JAC
Ecovadis
London, United Kingdom
8d ago

Job Description

Be part of the JAC (Joint Audit Cooperation) management team and successfully support manage a sector initiative involving representatives of more than 15 Global 500 companies from the Telecom Sector (across Europe and USA)

Main tasks

Support implement the CSR sustainable supply chain program (focused on on-site audits) on behalf of these Telecommunication companies

Monitor the program’s progress, consolidate data and conduct analyses and prepare Customer reports upon request

Manage and maintain all sector initiative documents, presentations and databases (EcoVadis Platform, Customer website, Customer document sharepoint)

Quality assurance on on-site audit reports

Provide support in management and platform functioning to users

Act as a first-level support for customers / suppliers questions on all EcoVadis operations

Be ready to contact customers to request information / clarifications

Liaise with other EcoVadis departments for achievement of objectives / goals

Qualifications

Degree in Business / Communication / Sustainability is preferred but other educational background will also be considered

A background in Project Management or On-site audit will be a definite advantage

Experience in a customer-facing position or sales / marketing / communication

Fluency in English (both oral and written) is mandatory. Additional Languages will be an advantage.

High proficiency in Microsoft Office, especially Excel (vlookup, Pivot Table, conditional formula) and Powerpoint

Customer-centric and Quality-focused work approach

Organized, efficient, patient, highly autonomous and proactive.

Ability to work under pressure, within tight deadlines, and to adhere to strict guidelines / instructions

Strong analytical and problem solving skills.

Excellent communication / interpersonal skills with people at all levels and from different cultural backgrounds.

Additional Information

Give your career a boost! Join an outstanding team of talented individual working on a project that makes sense...

Terms : Internship 6 months, renewable for permanent contract if performance is good.

Location : Mauritius

For more information about EcoVadis please visit our site : www.ecovadis.com

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