Legal Debt Recovery Specialist - 9 months FTC
Mondelēz International
9d ago


What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business.

The continuous innovation and endless opportunities to grow. The chance, each and every day, to put a smile on people’s faces.

We’re the world’s leading maker of Chocolate, Biscuits, Candy and Gum with billion-dollar brands like Cadbury, Milka, Prince and Oreo and we now have an exciting opportunity to join our team.

The Legal Debt Recovery Specialist will be responsible for delivering business goals of minimising bad debt and mitigating risk across the UK & Ireland business.

Develop key business partnering relations with Customer Finance, Commercial and our internal and external legal partners.

The role will also lead the governance in the recovery of invalid deductions made by customers to include PEP and chair and control the delivery escalation process.

Main Responsibilities :

  • Obtaining the entire accounts receivable ledger by customer, value and ageing of invalid deductions and presenting this data to the back office for validation.
  • Arranging and chairing the invalid governance meeting with key stakeholders.

  • Issuing customers with an official business collection letter for the recovery of debt as a result of invalid deductions.
  • Undertaking ongoing analysis of customer’s payment behaviour and their compliance with payment terms.
  • Producing reports and submitting to the Back Office Deductions team and all depots for updates on the status of all delivery cases.
  • Managing all key stakeholders' expectations and their role within the Governance process, ensuring the terms of reference are issued and updated on a regular basis.
  • Maintaining and organising robust control processes for data management and tracking of letters that have been issued to customers.
  • Produce on a monthly basis appropriate Management information in the form of set KPI’s.
  • Manage all debt recovery actions through making contact with customers to demand payment on overdue debt and where necessary instigating legal proceedings in non-
  • contentious actions and managing the process through to obtaining judgment and enforcement.

  • Correspond and negotiate with customers where a variation to terms has been submitted.
  • Candidate Requirements :

  • Degree level education Law or Accountancy
  • Excellent communicator with business partnering experience
  • Extensive Legal Knowledge
  • Strong conflict and relationship management skills
  • Analytical mindset
  • Experience using SAP
  • Experience in order to cash environment
  • We pride ourselves on having a high performing and collaborative culture where we offer support and development to enhance your career and develop your knowledge and skills.

    In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful International business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form