Service Advisor
Vertu Motors plc
Masons Hill Bromley
23d ago
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  • We are recruiting for an experienced Service Advisor to join our fantastic team within our Ford Dealership in Bromley. We have years of experience providing for our customers with the service and satisfaction they require.

    Our Service Advisors play a vital role within our Aftersales function delivering an outstanding customer motoring experience through honesty and trust.

    We do this by having the right people in our dealership, people who are the friendly expert in the dealership.

    The role of Service Advisor is critical in helping achieve and maintain our customer service levels.

    The main duties of the role include :

    Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department

    Advising on technical queries or issues

    Booking vehicles into the department for work to be carried out

    Informing customers of the progress of their vehicle

    Cross selling products and services where applicable

    Finalising the invoice on completion of required work

    For this role it is essential you have experience of working within a customer focused role within the Motor industry. You also need to be organised, able to multi-

    task and manage a busy workload

    As you would expect with any retail business we are open when our customers want to come and see us. You can also expect

    23 days holidays plus bank holidays

    comprehensive on-going training

    share incentive plan

    discounts and rewards from retailers and entertainment packages

    a contributory pension scheme

    Apply now to be considered for this role

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