Account Coordinator
LEWIS
London
16d ago

Purpose of the role

The Account Coordinator is a media focussed role that also provides administrative support to the wider Account Servicing team.

The role requires the ability to handle a number of tasks and projects at any one time, working to deadlines and proactively pursuing activity.

The Account Coordinator will develop a clear understanding of the team’s requirements and objectives, be proactive in attitude and supportive to the team at all times.

Key responsibilities and tasks

Client Management

  • Assists the team with the management of client accounts and projects, helping to establish LEWIS as an invaluable long-
  • term partner for marketing and communications services

  • Coordinates communication (including meetings and reviews) with clients, adhering to deadlines and client service level agreements
  • Supports the new business process by providing research and coordination
  • Assists with the coordination of press tours, events and review programmes
  • Media Relations

  • Understands and avidly follows the news agenda, positioning clients and products within context
  • Researches and identifies appropriate journalists, bloggers and analysts on an on-going basis
  • Develops media and blogger relationships for self and on behalf of the team
  • Monitors relevant news sources and alerts the team to relevant breaking news opportunities
  • Develops an understanding of strong news angles and media opportunities, escalating these to more senior team members
  • Organises and coordinates media interviews and press briefings
  • Content

  • Drafts a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates
  • Creates press materials and compelling content for both traditional and digital media
  • Creates valuable and insightful briefing sheets to assist clients with their press communications
  • Develops and shares knowledge around how to find a good news angle or hook
  • Focuses on improving writing ability, adapting and refining style to suit the needs of the client
  • Digital / Social media

  • Uses social media platforms to expand own network, develop media relationships and positively impact client results
  • Provides social media insight as well as execution and management of related digital activity
  • Team working and development

  • Ensures personal and deliverable client objectives are met on an on-going basis
  • Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client and team duties
  • Escalates general new business requests to appropriate team members
  • Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development
  • Regularly attends LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
  • Reporting and analysis

  • Tracks and reports on media activity, including coverage reports, press clippings, online media engagement, showing progress using metrics
  • Ensures that all account activity and results are reported back to the Senior Account Executive / Account Manager / Account Director
  • Communicates account performance internally at account reviews
  • Provides reports to the Account Director or senior management team on request
  • General

  • Supports the Account Servicing team on ad hoc initiatives and projects
  • Takes a proactive role in promoting the LEWIS brand, its work, identity and values
  • Supports the HR / talent team by promoting both internal and external opportunities at LEWIS across social media and via the referral scheme
  • Contributes and supports the continuous improvement of systems, practices and policies
  • About you

  • A communications or marketing related degree (or equivalent)
  • Ideally, experience of working in a PR, marketing or digital communications environment
  • Attention to detail
  • Proven written ability in English and local languages
  • Creative thinking
  • Confident presentation skills
  • Keen interest in the media : print and broadcast
  • Calmness under pressure and ability to achieve tight deadlines
  • Clear interest in current affairs and news agenda
  • Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form