Sales Associate
True Religion Brand Jeans
Carnaby St, London, GB - London
12d ago

JOB TITLE : Sales Associate

IMMEDIATE MANAGER : Store Manager

DIRECT REPORTS : 0

DIRECT REPORTS TITLES : N / A

JOB CLASSIFICATION : Non - Exempt

BUDGET RESPONSIBILITY : N / A

THE PURPOSE

As a Sales Associate , you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets.

THE ROLE

  • Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.
  • Maintain an awareness of all promotions and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • Assist in completing price changes within the department.
  • Operate a computerized point of sale cash register and inventory management system : including the accurate entering of sales information : receiving payment for products : processing credit card transactions;
  • making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.

  • Reconcile daily sales and prepare deposits and end of day reports for management.
  • Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-
  • store and in the back stockroom.

  • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display.
  • Communicate all damages and wrong shipments to store management.

  • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-
  • shirts and arrange merchandise to maintain the highest level of visual presentation.

    YOU ARE

  • Retail Savvy : you understand the complexities that come with working in a luxury retail environment and its customers
  • Goal Oriented : you work hard and strategize in order to achieve daily, monthly and yearly sales goals.
  • Upbeat : you always have a positive and welcoming attitude towards peers and customers.
  • Brand Knowledgeable : you know our brand like the back of your hand including all fits and styles.
  • Fashionable : you are current with trends and are able to make styling recommendations to the customer.
  • Fearless, Focused, Open and Fast!
  • REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES

  • High School Diploma
  • Must be over 18 years of age
  • Minimum of 6 months of retail sales experience
  • Ability to read, count, and write to accurately complete all documentation
  • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder
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