Vendor Manager, FTC. Kleinwort Hambros
Kleinwort Hambros
23d ago


People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours.

It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation.

Bringing words like hard work and dedication together with community and respect has enabled us to work collaboratively and build our future together.

We call this Team Spirit and it's what makes us different. It's what makes you different


Description of the Business Line or Department

The Outsourcing & Vendor Management team provides management and assistance to support the implementation and development of the Outsourcing and Sourcing Policy.

Ensuring that the vendor contracts, relationships and performance are developed, managed and controlled effectively and according to regulations.

It assist the business with meeting its objectives, minimizing potential business disruption, avoiding deal and delivery failure, and ensuring more sustainable multisourcing, while driving the most value from vendors.

Summary of the key purposes of the role

The Vendor Manager will assist with developing best practice and excellence for all sourcing, outsourcing and vendor management related topics across the business.

The role will be instrumental to drive increased value from the supply chain and reduce vendor management risk and costs.

The role offers opportunity to build high performance and highly valued vendor management knowledge.

  • Assist individuals and departments to adhere to the relevant supplier management policies, helping to maintain and providing expertise on the sourcing & outsourcing process and procedures.
  • Assist the Outsourcing & Supplier Manager with completing new outsourcing proposals, due diligence requirements, setting review frequency, review format, etc.
  • Coordinate Kleinwort Hambros new sourcing activities with the UK Sourcing team including development of RFPs, vendor selection and negotiation in accordance with industry best practice ensuring that the contractual terms meet the business requirements.
  • Ensure supplier governance is implemented and carried out according to the contractual obligations, best practice and internal policies.
  • Support the Outsourcing & Supplier Manager as required
  • The employee must know and comply with the regulations, rules and procedures, internal and external applicable in the context of its function and follow the compulsory training.
  • Perform all duties in accordance with the principles outlined in the SG Code of Conduct, as well as the policies and procedures relevant to your responsibilities, to ensure that you adhere to a culture that treats clients fairly and focuses on the long term sustainability of client relationships.
  • Summary of responsibilities


  • Coordinate full lifecycle tenders (Requirements gathering, market analysis, RFI / RFP, supplier due diligence, evaluation, contract negotiations) as required.
  • Analyse third party indirect spend identifying cost reduction and supplier consolidation opportunities and drive the execution of cost reduction opportunities.
  • Regulatory

  • Assist Business Units to understand their regulatory compliance responsibilities in relation to outsourced arrangements, identification and remediation of compliance risks (SYSC8, ISAE3402, CASS, RRD etc)
  • Assist the Outsourcing & Supplier Manager to resolve any 3rd party related supplier audit points raised by internal audit, compliance assurance or external audit.
  • Create and maintain management reporting in relation to critical suppliers (Compliance, Performance and Risk)
  • Contract Management

  • Assist with contract change, contract compliance, contract audit and contract risks.
  • Maintain supplier and intercompany outsourcing contracts (and related artefacts) in the central contracts database, ensuring they are readily accessible.
  • Analyse contract data to drive improved visibility of renewals and other key contract milestones
  • Assist in the identification of cost reduction opportunities / supplier consolidation opportunities.
  • Third party governance

  • Work closely with service managers to facilitate vendor service delivery including vendor performance management, conflict and dispute resolution.
  • Perform initial and ongoing supplier due diligence on critical supplier liaising with relevant business units.
  • Create and maintain best practice artefacts for sourcing and vendor governance.
  • Contribute to ongoing development of the sourcing, supplier management and outsourcing policy.
  • Reporting

  • Create and maintain appropriate sourcing / vendor management reporting for senior management including cost reductions vs.
  • target, corporate travel, regulatory compliance, critical vendor performance etc.

    Cooperation with other departments

  • Work closely with all line of business as it relates to Outsourcing, sourcing and supplier management including UK Sourcing, Legal Services, Finance, Operational Risk and Compliance and Information Security.
  • Other expectations

  • Embody Code of Conduct and behavioural competency
  • Level of Autonomy and Authority

    The ability to work autonomously on activities delegated by the Outsourcing & Supplier Manager with regular contact and updates as required.


  • Knowledge and awareness of business organisations
  • Numerical and quantitative skills
  • Problem-solving and analytical ability
  • Project Management skills
  • Negotiation
  • Strong interpersonal and communication skills, customer service and consensus building
  • A versatile and adaptable individual with good personality and can work on their own initiative
  • Extremely organised, disciplined person and has the ability to work to strict timescales
  • Proficient in using Microsoft Office Suite i.e. Word, Excel, Access, PowerPoint and SharePoint
  • Effective Communication with all levels of staff and managers Oral, Written and Presentation
  • If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application.

    At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment

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