PPG : We protect and beautify the world.
At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years.
Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward.
With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets.
and follow PPG on Twitter. Why join us :
With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
Your personal strengths will empower you to succeed and make an impact from day one.
You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged. Just like you, we are driven to make a difference in our world.
Role : Provide an enhanced customer experience by recognizing customer needs, sell PPG products and assist with the completion of Company objectives and to maintain a high standard of customer service. Key Responsibilities
Achieve Sales and Profit targets to ensure Company profitability. Proactive use of the War Book,’ on a daily basis to ensure development of New, Lapsed & existing customer base to maximize share of wallet.
Provide excellent customer service, identify customer needs in order to increase sales, provide assistance and product knowledge to improve service levels and sales targets.
Ensure all Health and Safety standards are adhered to and in line with statutory legislation and Company policy.
Ensure all company policies and procedures relating to security of Company monies and stock are strictly adhered to.
Undertake opening and closing of the store, and provide cover at other stores within the Zone as and when requested to meet business requirements.
Unload / load and check all incoming and outgoing deliveries.
Input stock onto the Electronic Point Of Sale (EPOS) system in order to maintain accurate inventory records.
Accept payments from customers and complete all sales documentation and authorization procedures.
Answer customer queries, either face to face or over the telephone, giving accurate product information and where possible solve problems raised.
Undertake, when required, an efficient delivery service.
Undertake stock take duties as and when required within the store.
Ensure store operating standards achieve the level of excellence required.
Knowledge & Skills
Customer focused and direct sales experience.
Ability to liaise and communicate at all levels.
Experience of customer facing environment or equivalent and the ability to offer excellent customer service.
Basic Computer literacy, ability to use other company software systems and general administration skills.
Health and Safety awareness.
Full clean driving license and must have held a full valid driving license for a period exceeding one year. Drivers of vehicles over 3.
5T GVW must have the relevant full valid driving license for a period exceeding four years.
Desirable previous DC experience
Desirable previous sales experience
Duration of the assignment and grade :
PPG is committed to being an inclusive employer and strives to achieve the right work-life balance for our employees. Therefore we will always be happy to discuss flexible working arrangements wherever this is possible for the role.
If you currently have flexible working arrangements or would like to move to flexible arrangements then we are happy to talk about this during the recruitment process.