About the role
You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone
You will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines
With responsibility for ensuring dailytasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
Who we’re looking for
You will have worked as a receptionist before, so understand how important first impressions are. You will have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face.
What’s in it for you?
Bupa Care Homes values its people, so you can expect a competitive pay rate and benefits that include :
About the Home
The elegant Shockerwick House retains many of its original features, with large rooms and high ceilings providing attractive living spaces for our residents.
This stunning conversion of an 18th Century home is set in acres of breathtaking rural countryside. It is expertly designed to encourage activity and social interaction amongst residents in a warm, reassuring environment.
We cater our care to each person. Our individual approach emphasises respect, dignity and quality of life and Shockerwick House provides a carefully managed balance of support and individuality.
Who we are
Bupa Care Homes provides expert nursing, dementia, residential and specialist care to almost 9,000 people in over 140 UK homes.
Our purpose is to help people live longer, healthier, happier lives.
Passionate about making lives better, every decision we make is because we care. It’s why we inspire and support our staff to put our residents’ wellbeing at the heart of everything they do.
Choose a career in care.
Bupa is committed to an environment which will attract, retain and motivate its people. Bupa aims to ensure that every applicant to, or employee of is assessed for employment, promotion and development solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.