Assistant Manager
Westbourne Park
36d ago

The Paddy Power brand boasts an international multi-channel betting and gaming group. The Paddy Power brand is widely seen as one of the most distinctive consumer brands in Europe.

The Betfair brand is famous for Innovation. Betfair pioneered the betting exchange in 2000 a product which altered the landscape of the sports betting industry.

Today, Paddy Power Betfair is a force to be reckoned with. We have a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of B2C and B2B operations across Europe.


Role Title : Assistant Manager, (Full Time, 40 hours per week)

Department : UK Retail

Reporting Relationship : Shop Manager

Who you are :

In a nutshell, you will be fully accountable for the Shop and the Team in the absence of the Shop Manager, taking on full Management responsibility for operating and running a successful shop while managing the team effectively.

As the Assistant Manager you create a fun and enjoyable environment for all our customers, and ensure every Paddy Power customer has a memorable experience! You and the team will be the face of the company in this fast paced, committed role, whilst dealing with many exciting everyday challenges!

The Job :

  • You have responsibility for running the Shop in the absence of the Shop Manager.
  • You build strong and lasting relationships with customers and create a fun environment which punters love and repeatedly come back to.
  • You use your shop KPIs to identify and take opportunities with energy and drive, and support the Shop Manager to create the best betting shop environment on your High Street.
  • You ensure you have the best shop team, providing clear guidance and feedback to get them working to a high standard together.
  • You make sure the shop complies with its Think 21 and Responsible Gambling commitments.
  • You gather customer feedback and comments by speaking to them about their experiences in shop.
  • You deal with tough situations in a calm and professional manner, role modelling this behaviour to others.
  • You actively encourage your colleagues to share ideas on how things can be done better, quicker and easier.
  • You remain curious and always learn from your mistakes, eager to find ways to improve yourself, your team and the shop.
  • What’s in it for you?

    Other than just being able to say you work for one of the most fun and distinctive brands in Europe, you will get :

  • Up to £17,000-20,000 per annum
  • Bonus scheme of up to £500 every 6 months dependent on shop performance
  • 28 days paid holiday (pro rata)
  • Progression and development opportunities in a huge international company
  • Defined Contribution Pension scheme
  • Performance based incentives such as paid holidays, vouchers, shop teams dinners and much much more!
  • If you think you have the skills and behaviours required for this role, then apply for a job with Paddy Power today!

    Our Values

    Our values are important to us. In fact they shape and guide everything we do from improving our performance and working as a team, to hiring the right people and developing our talent.

    There are five key values that we live by :

    Relentless Will To Win : We strive to stay ahead of the game and achieve more for our customers and each other.

    Collaboration : We win by having the best people, working well together and building strong relationships.

    Integrity : We take pride in doing what’s right. No exceptions.

    Agility : We adapt at pace and with purpose, and thrive amid change.

    Low Ego : We take our work seriously but not ourselves, and never believe our own hype.

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