Are you looking to work in a positive environment and enjoy helping a team work to a mutual goal? To provide assistance during peak periods with prearrival support tasks and related to student enquiries from point of confirmation through to arrival the ISC or college.
To provide postarrival administrative support to a number of designated ISCs.
Assist with handling of postconfirmation student support tasks for a number of nominated centres including :
Booking of accommodation and transfers including researching local accommodation providers and facilitating referrals as and when required
Gathering appropriate student information such as flight details
Ensuring that student records and details are up to date
Dealing with reactive queries from students as required within an assigned SLA
Issuing communications to students to ensure key information is received and understood
Providing out of hours shift cover of inbound calls from students during nominated peak arrival periods (typically September and January each year) a premium overtime rate will be payable for this activity or time off in lieu
Handover of students details to ISC staff to ensure effective planning for arrivals and induction We are looking for someone with strong written & verbal skills, with good Microsoft office skills This is a 6 month fixed term contract with start dates ASAP Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion / beliefs, sexual orientation or age Advertised through Zoek fe215c9cab2f4323b2443c5dba50995c7