Pertemps are currently recruiting for enthusiastic professionals with experience in the customer service industry on behalf of our well established client in the Wellingborough area of Northamptonshire.
This high profile contract with our blue chip and prestigious customer has exciting opportunities for good calibre employees.
Our client’s customer service team provides exceptional levels of customer service through the efficient processing of customer enquiries and orders.
Reporting to the Service Delivery Manager within the Carrier Management team, the successful candidate will work be based within the Carrier Management Team working very closely with a fixed portfolio of customers, colleagues within the Carrier Management Team and the carriers.
The main responsibilities of this role will include :
The successful applicant will ideally possess the following key skills and attributes :
Any previous experience within a customer service role or a carrier administration role will be a distinct advantage, although are not essential as full training will be provided.
The hours of work for this position will be 37.5 hours per week supporting a shift pattern that will be between the hours of 08 : 00 - 18 : 00 Monday to Friday.