Service Advisor
Vertu Motors plc
Unit 15 Trusham RoadMarsh Barton Trading EstateExeter
8d ago
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  • Our fantastic Hyundai dealership in Exeter is recruiting.

    We are looking for a Service Advisor to join our outstanding team. Our Service Advisors play a vital role within our Aftersales function and are determined to deliver the high standards of service our customers deserve.

    Today we invite you to be a part of this.

    The role of a Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.

    The main duties of the role include :

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries or issues
  • Booking vehicles into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Cross selling products and services where applicable
  • Finalising the invoice on completion of required work
  • We are looking for an exceptional individual who is ideally able to demonstrate a successful track record in aService Advisor role from a dealership background.

    Alternatively, we will consider someone with an exceptional customer service background and a proven track record of sales and service.

    Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-

    paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.

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