Business Support Officer- Guildford
Surrey County Council
10d ago

Job Details

£22,233 per annum for 36 hours per week based at Surrey CC Merrow Depot, Merrow Lane, Guildford, GU4 7BQ. This position is based inside one of our main area offices, click HERE to see a 360 degree view of the building and surrounding area along with a view of the reception.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. You will benefit from 24 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme.

For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

About the Role

Are you looking for an opportunity to build on your office administration skills?

Surrey County Council is the Highways Authority for the County of Surrey. It is responsible for ensuring the safety of travel for commuters both through and with the County.

Following a restructure in 2015 the Business Support Team was created to help provide support to the Local Highways Group.

Some of our key achievements to date include :

  • Gaining and retain the Customer Service Excellence Award
  • Handling over 18000 incoming contacts from the general public
  • The Business Support Team is part of the Local Highways Group who focus on the day to day issues of highways. The Team provide support for staff members within this group across three sites throughout the County.

    This support includes raising purchase orders and invoices, entering incoming contact from customers, creating Utility Undertaking Searches packs for works and many other responsibilities.

    To help provide this service we are looking for a Business Support Officer to join the team. To be shortlisted for interview your CV and personal statement will clearly evidence :

  • Strong commitment and actions to deliver excellent customer service that focuses on both internal and external customers
  • Prioritise and plan workload in the context of conflicting priorities and use initiative to achieve performance objectives.
  • Keen eye for detail and have the ability to follow set procedures and processes.
  • Competent administrative, organisational and IT skills including email, word, database management and spreadsheets
  • Experience of general administrative support in an office environment.
  • The post holder will need to hold a valid UK driving licence as they will be required to travel to various Depots across Surrey once or twice each month to liaise with teams being supported by the Business Support Team
  • For more information on this position please review the Job Description attached to the bottom of this advert before applying.

    Additional Information

    The job advert closes at 23 : 59 on 12 August 2018

    Please note, if access to the GCSX (PSN) network is required for this role, a Basic Disclosure (DBS check) will be required to meet the Government Baseline Personnel Security Standards.

    Values and Behaviours

    Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy. For more information about our values and behaviours please follow this link.

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