First Response Technician
Müller UK & Ireland
Bellshill, Glasgow , United Kingdom
14d ago

Description :

We are currently looking to recruit a First Response Technician to join our Bellshill Dairy (Glasgow) within our Muller Milk & Ingredients business.

This person will provide a quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve.

Your challenge

The role will provide an integral link between the production and engineering teams. The role holder will embody our MMI Brand Values : Be Bold, Focus, Own it.

The first response technician will minimise inefficiency and support the production teams.

Key responsibilities :

  • High level problem solving capability and facilitation skills
  • Constant recognition that the value creation is level 1 - First line support primary purpose is to support the front line teams
  • Coaching front line team members, enabling them to solve problems
  • Uses PDCA techniques to follow problems through to 100 year fix in real time
  • Working closely as ONE TEAM with Rapid Response Engineers
  • Immediate go, look, see the issue by visiting the workstation when called upon
  • Maintenance excellence / Asset care
  • Muller Responsibilities :

  • Works on active OE projects continuously
  • Looks for waste in everything that we do
  • Actively seeks out improvement opportunities within the workplace and converts to own OE projects
  • Owns and delivers OE initiatives and is recognised for these
  • Utilises opportunities to improve the way we do things
  • Collaboratively works with other team members to improve our business
  • Can demonstrate OE contribution through PDP process
  • Aware of how current performance impacts the bottom line
  • Health and safety of self and others
  • Ability to deliver on the job training (show and tell) to new colleagues
  • Key skills & experience :

  • Previous food manufacturing experience
  • Technical acumen / qualification
  • The Process

    If you have the skills and experience in the above areas and would like to be considered for this role please apply at

    Location : Scotland

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