Digital Business Analyst
Capita plc
Victoria Street, London
19d ago

Role : Digital Business Analyst

Salary : Up to £45k

Location : To be based in Coventry OR London offices with frequent visits to other sites

Becoming a Digital Business Analyst

Are you an experienced online customer solutions expert with Local Government / Council / Public Sector background? Come and join our sociable team and show us your exceptional skills.

What you will do :

  • Being responsible for exploring and documenting business needs, helping define project goals, risks and constraints.
  • Breaking down a business goal into specific deliverables that are prioritized and well defined
  • Having great people skills, you’ll be a natural interviewer, and be able to quickly gather information from others
  • The ability to draw upon a range of different analytical tools / techniques to elicit and communicate business needs, changes, and requirements
  • Proactively communicating and collaborating with external and internal customers to analyse their needs, and acting on them accordingly
  • Your skills and experience will include :

  • Must be experienced in process mapping AS-IS and TO-BE
  • Creating business cases
  • Previous experience of working in a BA role, preferably on digital / technology / software development projects or within the retail sector.
  • The ability to demonstrate significant experience working as a BA across the entire project lifecycle
  • A well-rounded technical and commercial knowledge, with experience gained from at least one of the following areas; e-
  • commerce, digital content, or software development

  • A relevant business analysis qualifications such as the ISEB, BCS, IIBA, or be working towards this
  • About Capita Local Government

    Capita Local Government has many close, long-standing relationships with local councils, supporting them in the challenges they face by delivering a variety of services.

    We know that technology can help transform public services and to do that requires investment and innovation and we’re working to develop new approaches here.

    Our offices boasts a busy and vibrant environment to work in, with a range of social events and activities throughout the year.

    We will ensure you have the right setting and the right tools you need to go far in your career, with a defined path and attainable goals set out in front of you.

    What’s in it for you?

    At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration with colleagues, customers and clients is what makes us so effective at what we do.

    As well as a generous basic salary, we also give you 23 day’s holidays plus bank holidays (rising to 27 days with service ), company matched pension scheme and access to a variety of voluntary benefit options.

    These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

    You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow.

    Our mission is to help you realise your potential whatever that means to you.

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