Digital Business Analyst Agile, JIRA, Digital
Digital at HSBC
HSBC has committed over $2 billion dollars to a digital revolution, driving innovation and transforming our digital capabilities.
We are building digital solutions that will impact the lives of our over 41 million Retail Banking and Wealth Management (RBWM) customers worldwide.
HSBC Digital Solutions (HDS) is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico.
building and improving the underlying technology and security platforms; and innovating our propositions to compete effectively in a mobile, data-driven world.
We are looking for collaborative leaders with the spirit to make change happen. We champion brave new ideas that will transform customer experiences.
We spark the ideas and inspiration through analysis of the customer needs, engagement and interactions in response to country business problems statement.
We champion define the customer feature sets, provide insight and challenge from discover to delivery
Digital Business Analyst is accountable for leading analysis for changes and new features / services that deliver enhancements to Digital Channels encompassing Mobile, Public Website and Online Banking.
As a Digital Business Analyst you will be involved from initial scoping, discovery and documentation of requirements right through to post implementation continuous improvement.
Experience and Qualifications
The base location for this role is our Digital Hub - The Bluefin Building, Southwark, London.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.