SAP Technical Manager, Technology
Penguin Random House UK
London sites & Frating, GB
7d ago

Are you looking for your next challenge?

We have a brand new opening within our Technology team based at Frating for an SAP Technical Manager .

Reporting to the Head of SAP, you will be responsible for providing excellent leadership and management of the technology systems and core applications, improving efficiencies company-wide.

Your day to day tasks will include :

  • Leading and managing Penguin Random House SAP technical teams providing high levels of service integrity, resilience, availability and business continuity matching agreed service levels.
  • Manage the technology systems function support and development teams providing guidance and leadership.
  • Ensuring the highest levels of SAP technical skills are maintained within the responsible support teams and that they are developed as necessary to support any future technology requirements.
  • Establish and maintain efficient and cost-effective support to an effective ITIL-based applications service delivery operation.
  • Monitor responsible team ticket volumes and outstanding issues, ensuring service and support pro-activeness is maintained in alignment with defined SLA’s as necessary.
  • Work closely with Logistics and Finance Leads to ensure that SAP solutions put forth meet service levels and support a strong focus on the business requirement.
  • Develop an integral working relationship with Our Programme to ensure alignment and adherence to best-practice development standards, documentation and quality control processes established.
  • The ideal candidate for this position will be a proven team leader with strong management experience and the ability to motivate and drive a team.

    You will have excellent interpersonal and communication skills, and will thrive in a busy and varied working environment.

    Significant experience of SAP application development and / or systems administration is expected. Demonstrated experience supporting and managing a complex technical environment integrated with SAP is essential, alongside a strong working knowledge of current technologies and long term SAP platform strategies.

    The Tech team is based at our site in Frating, Essex however they are happy to consider candidates who are London-based and can support remotely from our London offices.

    A willingness to travel to our site in Frating will be required.

    If this sounds like your perfect career opportunity, please apply by no later than Tuesday 2nd October with your CV, Covering Letter and salary expectations.

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