Consultant - Business Resilience
Instinctif Partners
Oxford
7d ago

Instinctif Partners is an international business communications consultancy, specialists in reputation, influence and engagement.

We work with over 850 clients globally, from FTSE100 enterprises to SMEs just starting out on their journey. We are 450+ people in twenty offices in ten countries, working across six practice areas and a range of sector specialisms.

Business Resilience :

We are making Business Resilience instinctive. From identifying and understanding our clients’ risks, to tackling issues and managing crises, our unique approach combines communication, culture and process.

Through our work we protect our clients’ reputation, brands and financial value. Our end-to-end approach encompasses risk, business continuity, issues management, crisis preparedness, management & communication, and product recall.

Role Overview :

As a mid-level business resilience consultant, you will take the lead on smaller projects and support the senior team on larger programs which will involve writing clear, concise guidelines and processes, developing creative and engaging training sessions and creating and implementing issues management strategies.

Responsibilities :

  • Reviewing and developing crisis, recall and business continuity processes and plans;
  • Creating and delivering impactful training workshops to embed best practice within our clients’ organisations;
  • Contributing strategic and creative ideas and developing these into tangible concepts;
  • Building relationships with internal and external stakeholders within Instinctif Partners, our clients’ organisations and beyond;
  • Owning the day-to-day client relationship for a number of smaller clients;
  • Fully integrating digital elements into each project;
  • Being on the team rota to be the first point of contact for our 100 + clients who buy our 24 / 7 crisis support service (approx.
  • one week in every eight weeks);
  • Management of interconnected programs working with other teams such as film / design / public policy, Instinctif Partners’ international network and our crisis response network partners
  • Identifying, flagging and escalating issues that may affect our clients’ businesses and
  • Contributing to the delivery of our marketing strategy.
  • Skills & Experience :

  • Ideally two to three years’ experience in a communications or public affairs discipline;
  • Ideally hands-on experience in risk and crisis;
  • Food industry or FMCG experience would be an advantage but not a deal breaker if you don’t have it;
  • A willingness and confidence to learn the wider range of consultancy services we offer as part of our unique Business Resilience offer;
  • Strong, clear and concise written communication skills;
  • Confident and engaging presentation and facilitation skills;
  • Strategic thinking you always see the big picture;
  • Attention to detail you understand that this is where processes stand or fall;
  • Ability to build strong relationships with internal and external stakeholders
  • An analytical problem-solver who can quickly and accurately identify and address key issues and
  • Excellent time management and you are used to planning projects against a pre-determined time allocation whilst multi-tasking.
  • Personal Attributes :

  • You will thrive in a fast-paced, varied environment and be good at thinking on your feet;
  • Self-motivated, ambitious and engaging;
  • Enthusiastic and willing to work outside your comfort zone to learn new skills;
  • Empathetic you see it from multiple perspectives
  • A team-player who encourages feedback and seeks / provides help when appropriate and
  • You have a curious mind.
  • Other information :

  • Working hours : 37.5 hours per week to be worked during normal business hours
  • If you are looking for part-time hours, we are open to discussing your needs and
  • The role may involve some international travel and occasional working in our City-based London office.
  • Our success is underpinned by our values :

  • Blaze a Trail We push boundaries and set the pace within our industry;
  • Move Fast -We anticipate change and respond quickly;
  • Always Connect We combine skills, experience and perspectives that unite people and organisations and
  • Keep it real We are open, fair and authentic, always listening and understanding before we respond.
  • With the recent changes to data protection laws Instinctif Partners Limited is committed to protecting and respecting your privacy.

    To find out more about how we use your personal information and your rights please see our Application Fair Processing Notice.

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