Inside Sales Team Leader
Hatfield, United Kingdom
2d ago

Job Introduction

If you’ve set your heart on a career in IT and especially Inside Sales , join Computacenter as an Inside Sales Team Leader and you’ll find there’s everything in place for you to realise your ambitions.

We’ve become Europe’s leading independent provider of IT infrastructure services by being open, upfront and straightforward.

So you’ll know exactly what’s expected of you, managers will be accessible when you need training and support, your voice will be heard and we’ll take a genuine interest in how you want to develop

Inside Sales are here to manage and deliver product and supply chain engagements for our customers across the Group. With a team of circa 500 people across Germany, UK, France and Belgium, we transact over 750,000 orders per annum.

Our remit is broad and covers pre sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management.

Join us as an Inside Sales Team Leader and you’ll find plenty of variety, opportunities for personal development and a constant stream of new challenges.

All in a dynamic, action-orientated and supportive environment where business leaders are accessible.

Role Responsibility

  • Work with the Line Manager to create a dynamic, proactive and commercial Internal Sales team
  • Support the Line Manager to drive efficiency improvements
  • Share and implement best practice
  • Ensure the team is dedicated to service excellence and customer satisfaction
  • Work with the Line Manager to develop vendor relationships to support growth of the transactional business
  • Manage cross charges
  • Continually coach individuals to improve sales and commercial skills and overall performance
  • Be the first point of escalation for team queries
  • Manage absence including holiday and sickness
  • Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks
  • Drive revenue and margin improvements
  • The Ideal Candidate

    What we do look for, however, is a positive, can-do attitude, plus a proven team leading experience with ability to coach individuals to improve sales, commercial and overall skills.

    We are looking for someone who can make tough decision on people and resources that are right for the business and will be appropriately firm and demanding with account managers, solutions specialists and internal service providers.

    Competitive + Benefits

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