Operations Lead Fort Halstead, Ashford and Bedford
32d ago

Job description / Person specification

This is a 12 month Fixed Term Appointment

To coordinate the delivery of property operations for the site(s) in accordance with all legal and regulatory frameworks, to enable users to continue to occupy and undertake business as usual in a safe and efficient manner.

1. Lead the site team to ensure that all customer requirements are delivered to time, cost and quality, and in a safe manner.

2. To help deliver the site(s) budget through prioritising work, reconciling conflicting demands, reviewing and revising timing of work to agreed deadlines.

3. To deliver a proactive, trained and engaged team ensuring that the QinetiQ principles are embedded within the team.

4. Ensuring effective facilitation and co-ordination of third party contractors on sites.

5. Advising on management and supervision of maintenance of buildings.

6. Fully understand the current provision of services and utilities on site, and identify any future requirements; with a key focus on establishing the condition and likely works required to improve the facilities in the future.

7. Lead on distinct elements as set out by the Property Operations Manager, and produce relevant documentation to aid project progression, inclusive of scope of works, risk registers, audits etc.

8. Manage task types of work to time, cost and quality.

9. Breed a culture of continuous improvement and ensure that best practice is shared across the business.

Experience / Qualifications required

Knowledge and implementation of health & safety and environmental legislation

  • Knowledge and appropriate qualifications gained through relevant training, with an experience of delivering FM Service with the ability to be appointed as an Authorised Person
  • Knowledge of all relevant UK Regulatory Bodies, Local Authorities and associated legislation
  • Challenge current maintenance regimes and services to deliver VFM
  • Sound experience with dealing in subcontractor services (scope, cost and delivery) ensuring delivery of VFM and QHSE standards
  • Understanding of the principles of contract management and experience of procurement of suppliers including the following areas : Service Delivery Management, Relationship Management and Contract Administration
  • Good stakeholder management and ability to develop productive working relationships with a wide range of people across all levels, having sound and strong interpersonal skills to deal with the team and a very diverse customer base
  • Track record in managing teams and dealing with conflict / poor performance
  • Define and drive a positive work, safety and customer culture across the teams
  • The ability to manage a diverse workload
  • Apply
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