Are you an experienced Service Coordinator looking to join an expanding business based in the Reading Area. Free car parking on site with a good commuter links to the surrounding area of Reading.
As a Service Coordinator you will have experience working within a busy service environment, the company is a market leader with global coverage.
The company is a market leader in their sector, as the Service coordinator you will be responsible for the following duties
Being the first point of contact to all new and existing engineers within the company. Whilst providing accurate allocation.
You will be the main point of contact with new and existing clients, understanding their queries and dealing with them efficiently.
Ensuring at all times the correct SLA is applied correct asset whilst maintaining records into the companies management system.
Running a smooth and efficient service desk whilst maintain satisfactory cover levels that meet demand at all times.
Communicating with management to ensure all service levels are maintained and accurate.
Do you have the desire to work for the market leader in their industry sector who are developing products and services year on year.
This position is due to growth within their business. It’s a fantastic time to be part of this winning company. Experience of working in a call centre or customer service environment is required with also an experience in dispatch.
You will be required to work a shift pattern between 7 : 30am 18.00pm Monday to Friday
Working the maximum of 37.5 hours per week. offering a salary up to £21,000pa depending on experience.