Insurance Administrator (internally known as Assistant Client Service Executive) - 6m FTC
Chubb
United Kingdom-Glasgow
7d ago

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  • The insurance companies of Chubb serve multinational corporations, mid-size and small businesses with property and casualty insurance and services;
  • affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and other specialty insurance coverage;
  • companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members;
  • and insurers managing exposures with reinsurance coverage. With $150 billion in assets and $37 billion of gross written premiums in 2014* on a pro forma basis, Chubb’s core operating insurance companies maintain financial strength ratings of AA from Standard & Poor’s and A++ from A.

    M. Best. Chubb’s parent company is listed on the New York Stock Exchange (NYSE : CB) and is a component of the S&P 500 index.

    Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 30,000 people worldwide.

    Description

    Insurance Account Handler - 6m FTC

    Internally known as Assistant Client Services Executive)

    We have an excellent opportunity for a competent Administrator (internally know as Assistant Client Services Executive).

    This is an excellent opportunity for candidates with experience in a processing role within a corporate organisation or for graduates with excellent admin, communication skills and high levels of attention to detail.

    In this role you will provide account handling and administrative support to our Senior Client Service Executives on all Global Accounts.

    You will prepare timely processing instructions to various departments, so that premiums can be debited and policies issued promptly, ensuring accurate policy records are maintained on Chubb systems.

    The role also involves working closely with Credit Control and other Chubb departments to ensure resolution of accounting and processing problems, ensuring that Service Standards are met and exceeded.

    The role holder will be expected to respond to queries from senior colleagues, Underwriters, Brokers and Clients. This will involve discussion, problem solving and building strong relationships with Chubb staff overseas.

    Key Accountabilities

  • To provide account handling and administrative support
  • Working with the Client Service Executives to support them in account handling activities
  • Issuance of implementation instructions and claims bulletins to Chubb offices.
  • Communicating with Underwriters, Global Services Department and other internal stakeholders
  • Communicating and building relationships with other Chubb staff and offices.
  • Managing workloads in accordance with Service Level Agreement’s.
  • Assist where required with on-going Projects that are identified throughout a given year for better improvement to the Global Services Department
  • Requirements

  • Data Entry experience
  • Suitable for new graduates or candidates educated to GCSE level
  • Strong attention to detail
  • Working knowledge of Microsoft packages (Word, Excel)
  • Experience working in a back office environment is advantageous
  • Financial Services or Insurance sector experience (preferred but not essential)
  • What can you expect in return?

  • Competitive salary & pension scheme
  • 25 days annual leave plus ability to purchase 5 additional days
  • Private Medical cover
  • Employee Share Purchase Plan
  • Life Assurance
  • Subsidised gym membership
  • Comprehensive Learning & development offering
  • Employee resource groups : Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
  • Networking, mentoring & development opportunities.
  • 1 day annual Charitable leave
  • Cycle to work scheme
  • Active Sports & social committee
  • Employee Assistance program
  • Integrity. Client focus. Respect. Excellence. Teamwork

    Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients.

    A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels.

    And a working environment that’s collaborative and supportive.

    Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

    https : / / www2.chubb.com / emea-careers / working-for-us / diversity-inclusion.aspx

    Working for Chubb

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