Position Summary : Provide support for desktop operations and local site server systems.System administration, development, security and support of all relevant infrastructure. Main Duties :
Provide user and administrative support for PCs and peripherals including user account management.
Provide technical guidance to users and management for PC-related issues and queries
Participate in projects or teams and directed by the Manager / Supervisor.
Perform maintenance and troubleshooting of all relevant hardware and software.
Configuration, installation & deployment of all PC’s and PC related peripherals.
Support and develop local CNC / DNC manufacturing systems.
Support and administration of telephone systems.
Ensure appropriate PC-related procedures are enforced.
Perform daily IT operations tasks.
Develop a working knowledge of department specific applications.
Keep abreast of technical aspects of PC-LAN computing environment.
Identify opportunities and recommend solutions for improving service, efficiency and effectiveness.
Log into and use telephone and computer based Service Desk system to record all support activities.
Contribute to meeting the departmental key performance indicators.
Provide training to European community as required.
Essential Previous Experience :
1 year experience of desktop support
Essential Qualifications & Education :
Up-to-date professional certification in the relevant technical area
Key Knowledge & Skills :
Good knowledge of PC hardware and associated peripherals
Excellent knowledge of Microsoft O / S, Servel and Desktop
Ability to use technical documentation and diagnostic tools to solve hardware and software problems
Ability to work as part of a team
Good written and verbal communication skills
Good judgement and strong analytical skills as well as follow-up and organisational skills
Danaher Corporation OverviewDanaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide.
Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions.
Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage.
We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries.
We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders.