Customer Service Supervisor£20,000RedditchPerm We are looking for an enthusiastic individual who is looking to progress their career in a Customer Service environment. Role and responsibilities :
Customer service team (only 1 other currently) supervision and provision
Order taking and liaising with customers
Supporting the external sales team
Written responses to email / website queries
Assisting the shipping (export) process
Very good excel and MS suite skills essential
Excellent written communications skills essential
Good and flexible team player
General day to day team management
Use of Sage advantageous Skills and experience needed :
Must have good knowledge of excel
Experience working within a Customer service team
Supervision / Team leader experience will be an advantage
Knowledge of SAGE would be an advantage
Good admin skills This will be a more senior Customer Service role and the candidate must be proactive. We are looking for someone who is ambitious and can step in for the manager when they are away.
If you have the skills and experience for this role. If you have the skills and experience for the Customer Service Supervisor role the please APPLY.
Alternatively please email your update CV to sophie.rothero pertemps.co.uk or call 01527 591 091.