What you’ll need to do
Providing the best in class to our players needs lots of work. Your energy and passion will be put to good use, and the more you give, the more you’ll get in return.
in this role we will expect you to think fast and react even faster.
Your experience and skills
Sports knowledge preferable, a passion for sports is essential!
Betting and gaming experience desirable
Experience of handling multiple Live Chat, email and telephone enquiries
Excellent customer handling skills, as well as oral and written communication skills
Excellent fact-finding skills to guarantee first contact resolution
Good PC skills, with experience of Word, Excel and the web.
Fast and accurate typing skills
The person we are looking for
Passionate A love of sports and online betting is required, and a love of excellent customer service is imperative.
Versatile If you can wear more than one hat at a time and juggle multiple tasks in parallel (often with changing requirements and priorities); that’s a start!
Team Player It’s not a one-man show; you need to work tirelessly with your stakeholders and peers and be able to interact inclusively and effectively with people at all levels.
Decisive We like people who have the ability and experience to make decisions on their own.
Dependable We pride ourselves in being there for our players 24x7x365, so we need people who feel the same, and can be here, whatever the time of day or night.
Creative We like fresh, exciting and outside-the-box; a willingness to innovate and explore new ideas is essential.
Passionate Passion and hard work are essential in our Company. If you don’t give a damn about us
Successful We’re keen on people who set goals and achieve them.
What can we offer?
We are Gamesys
Together we invent games and create experiences to thrill our players and rock the world!
Our mission is to be the best sportsbook operator, gaming operator, and games developer in the industry, building and providing markets and games that punters and players love.
From a handful of talented designers, developers and operators, to a multi award-winning team of over a thousand, we’ve come a long way since 2002.
Back then, Jackpotjoy was our only venture; now we operate some of the world’s biggest and best gaming sites and apps, and want to provide more.
Through cutting-edge technology, we continue to fuel innovations in gaming. And through cutting the many cakes in our offices, we fuel ourselves to make games that thrill, surprise and delight our many millions of players!
Over 25 million players, 1,000 employees, 51 nationalities - one team!
Gamesys challenges all if its employees to have fun, making fun , knowing that we’re all programmed to play and to get a buzz out of everyday life.
Our aim is to deliver exclusive content, amazing gaming experiences and excellent customer service across all our ventures, products and offerings; new and old.
Players enjoy high tech games and apps, most of which they won’t find anywhere else, will receive incredible bonuses, promotions, prizes and offers, as well as fantastic customer service.
Why wouldn’t they choose us?
Why should you join us?
We have an incredibly unique way of doing things that can take some getting used to! We don’t just create the most amazing games, we’re an entertainment company.
We make it our business to recruit the most enthusiastic, innovative and talented people where employees enjoy their work and our players also enjoy the fruits of their labour.
Ours is no ordinary working environment we thrive on a culture of success where our people are talented and empowered in their roles.
We pride ourselves on staff loyalty and strong teams who work together to achieve success.
We want to fill our company with passionate people who will promote and maintain the best entertainment experiences that make us one of the most popular online gaming providers.
We like to have fun together (all work and no play makes Jack a dull boy) and our offices are testament to that fact! With break-
out areas dedicated to your entertainment, you can relax by playing games consoles, darts, table tennis or pool; or sit back and watch some TV to catch up with the latest news or celebrity gossip!