Oversight Leader - EMEA
Société Générale
London, GB
1d ago


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Description of the Business Line or Department - Summary of the business, coverage, services

  • Reporting to the GBIS COO, the ROCS department is responsible to organize and animate the operational risks and permanent control frameworks across GBS.
  • Created in 2018, ROCS role is totally aligned with the rules and policies defined at the Group level on Operational risks management (Directive n 36, Annex 2), Internal control (Directive n 90) and Compliance (Directive N 86).
  • From a governance view, ROCS falls under the Group Operational Risks Department (RISQ / OPE) and General Office (SEGL) functional supervision.

    ROCS is part of the Operational Risk Group Filière dedicated to GBS.

  • ROCS stands for Regulatory Oversight and Cyber Security
  • Reporting to the GBS service unit Head, ROCS is responsible to manage and put under control the risks under the responsibility of GBS.

    Its responsibilities cover :

  • The operational risk management for GBS and part of DFIN (OSM)
  • The management of Information Security and Cybersecurity frameworks for Wholesale banking perimeter (DCS)
  • The crisis and business continuity coordination for Wholesale banking perimeter (BCM)
  • The framework of operational risks processes (RMF)
  • The implementation of solutions to comply with regulatory requirements, the production of regulatory reportings and the provision of a regulatory expertise service (REG)
  • The reconciliations processes (QTY / REC) and the data quality for Gold / TPS (QTY / DQT)
  • The oversight of outsourced and offshored services (OVS)
  • Summary of the key purposes of the role - Summary of the key objectives and primary goals (minimum 3) The ROCS oversight leader is in charge of monitoring all the GBS activities offshored to SGGSC (OPER with extension to other departments such as ITEC, DFIN, etc ).

    As prime point of contact for the control managers, the offshored teams and the onshore management (PRM / SGIL, GBS, etc ), he provides governance and oversight to ensure that :

  • service levels delivered by the team meet defined SLAs,
  • all the regulatory requirements are met
  • Summary of responsibilities - Minimum of 6 responsibilities to be identified Run the Bank >

    Performance Assessment · Participation, where appropriate, in each Team's Monthly Governance meetings · Ensuring that each teams Monthly Governance Meetings are held, that the appropriate Governance Pack is completed and that the Assessment Feedback has been discussed and agreed.

  • Collating of each teams Monthly Governance Pack and Assessment Feedback spreadsheet and distributing in time to the SGGSC OVS lead for the main SGIL / SGLB-
  • SGGSC Governance Pack to be produced · Regular review of the Outsourced Essential Services (UK and EMEA) · Chair the Monthly Governance Meetings between SGIL / SGLB and SGGSC · Escalation of any degradation of Service · Support and coordinate Oversight across EMEA region Change the Bank · Participation in each new Offshoring Wave within each team's Weekly OPCO, ensuring that the requirements of the Oversight Governance are understood and adhered to from Go Live · Oversight Governance for MiFiD Transaction Reporting and CSA Process with the Regulatory Reporting team to ensure that we are adhering to the Oversight Governance Model · Participate to all relevant ROCS OVS projects Relationship Management · Billing Management -

    Monthly approval and sign-off of the OPER and COR billing process to SGGSC Contract Management · Annual CSLA, Client Service Level Agreement review process BCP / Resiliency · Data gathering and escalation to both Onshore teams and Management of any Crisis Incidents in the India Region for both Bangalore and Chennai


    Competencies - Define a minimum of 10 skills and technical knowledge that are essential for the Job holder to have

  • Excellent interpersonal skills; to be able to communicate convincingly at all levels with the key decision makers in the relevant business lines and elsewhere within the investment bank
  • Strong written documentation abilities
  • Coordination skills (across and between the teams within OPER and the business lines, onshore and offshore)
  • Understanding of Investment Banking market activities, operations processes and offshore organization / set-up
  • Compliant with confidentiality requirements
  • Ability to work autonomously and be responsible for following matters through to completion
  • Solution-focused, service-oriented and proactive
  • Team player, enjoy sharing information
  • Have a strong risk culture and reliable professional conduct.
  • Evolution

    If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application.

    At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.

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