People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours.
It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation.
Bringing words like hard work and dedication together with community and respect has enabled us to work collaboratively and build our future together.
We call this Team Spirit and it's what makes us different. It's what makes you different.
Description of the Business Line or Department - Summary of the business, coverage, services
From a governance view, ROCS falls under the Group Operational Risks Department (RISQ / OPE) and General Office (SEGL) functional supervision.
ROCS is part of the Operational Risk Group Filière dedicated to GBS.
Reporting to the GBS service unit Head, ROCS is responsible to manage and put under control the risks under the responsibility of GBS.
Its responsibilities cover :
Summary of the key purposes of the role - Summary of the key objectives and primary goals (minimum 3) The ROCS oversight leader is in charge of monitoring all the GBS activities offshored to SGGSC (OPER with extension to other departments such as ITEC, DFIN, etc ).
As prime point of contact for the control managers, the offshored teams and the onshore management (PRM / SGIL, GBS, etc ), he provides governance and oversight to ensure that :
Summary of responsibilities - Minimum of 6 responsibilities to be identified Run the Bank >
Performance Assessment · Participation, where appropriate, in each Team's Monthly Governance meetings · Ensuring that each teams Monthly Governance Meetings are held, that the appropriate Governance Pack is completed and that the Assessment Feedback has been discussed and agreed.
SGGSC Governance Pack to be produced · Regular review of the Outsourced Essential Services (UK and EMEA) · Chair the Monthly Governance Meetings between SGIL / SGLB and SGGSC · Escalation of any degradation of Service · Support and coordinate Oversight across EMEA region Change the Bank · Participation in each new Offshoring Wave within each team's Weekly OPCO, ensuring that the requirements of the Oversight Governance are understood and adhered to from Go Live · Oversight Governance for MiFiD Transaction Reporting and CSA Process with the Regulatory Reporting team to ensure that we are adhering to the Oversight Governance Model · Participate to all relevant ROCS OVS projects Relationship Management · Billing Management -
Monthly approval and sign-off of the OPER and COR billing process to SGGSC Contract Management · Annual CSLA, Client Service Level Agreement review process BCP / Resiliency · Data gathering and escalation to both Onshore teams and Management of any Crisis Incidents in the India Region for both Bangalore and Chennai
Competencies - Define a minimum of 10 skills and technical knowledge that are essential for the Job holder to have
If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application.
At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.