Technical Service Director (Category Signage & POS)
asc connections
London, Great Britain
6d ago

An opportunity for a Technical Service Director within IT is required to be operationally accountable for the Category Signage and Point of Sale (POS) service lines, demonstrating a clear technical expertise, innovation and industry best practice to deliver optimal ongoing performance, guiding and ensure projects are flawlessly executed to client expectations.

Providing Category Signage and Retail POS solutions that meet client expectations, the successful Technical Service Director will have ability and confidence to engage with senior client stakeholders, advising them of technical solution and manage queries.

Experience & Responsibilities : Technical Service Director (Category Signage & POS) :

  • Extensive print production, materials and finishing knowledge
  • Experienced in managing Category Signage POS in a retail environment
  • Ability to provide instant POS solutions and recommendations
  • Hands on approach to issue resolution with the client
  • Write and present technical specifications for Category Signage and Retail POS items.
  • Attend client briefings and store walks with senior client stakeholders, taking a leading role in offering solutions, advice and support.
  • Lead client meetings and presentations.
  • Work cross functionally with Category Signage and Retail teams, planning and overseeing all work and projects that flow through.
  • Identify and lead strategy, innovation, cost savings and added value opportunities for the client
  • As the successful Technical Service Director you will be focused on putting the customer first and delivering against agreed SLA's and KPI's at all times.

    Handling budget responsibility, preparing board reports with a background in building and developing excellent relationships with client and internal teams.

    Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

    ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively.

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