Student Progress Manager, Academic Section
University of Essex
Colchester, England
11d ago

Academic Section We are looking for an organised and professional individual to fulfil the role of Student Progress Manager.

The post is located in the Student Progress Team, which is part of the Academic Section. The Student Progress Team oversees the policy, processes and systems that underpin the student lifecycle and the completion of a University award, from the point of registration to graduation and beyond, ensuring excellence in service provision to students, academic staff and Faculties, Departments and Schools.

The team manages the student record and student progression, including policy and processes relating to academic offences, academic appeals, fitness to practise, student attendance, student complaints and student conduct.

  • Duties of the Role Working as part of the senior team, the Student Progress Manager will manage academic student case work : ensuring that students are supported and receive a fair and efficient service;
  • and that the University complies with internal and external policies. The post-holder will also play a key role in providing advice to students and staff, and contribute to the review and development of policies and procedures.

    The post-holder will take the lead on policy and process related to Disclosure and Barring for students. Qualifications and Skills required Applicants will hold a good honours degree (2.

    1 or above) or substantial equivalent experience, and a minimum of 5 GCSE passes at A-C equivalent including English Language and Mathematics at Grade C or above.

    The successful candidate will have an interest in, and commitment to, supporting our students through their university careers, have strong organisational skills, be able to apply and develop policy, have excellent attention to detail and a commitment to high standards, as well as excellent interpersonal and communication skills.

    You will have relevant previous work experience within a higher education student administration or an equivalent role / context, including experience of staff management.

    Successful applicants will be able to demonstrate their ability to manage complex student casework in a higher education context.

    The ability to lead, encourage and develop others, to work accurately in an efficient and well-organised manner, and to remain calm under pressure are essential.

    This is a fixed-term, part-time post until 4th November 2019 to cover a period of maternity leave.At the University of Essex internationalism is central to who we are and what we do.

    We are committed to being a cosmopolitan, internationally-oriented university that is welcoming to staff and students from all countries and a university where you can find the world in one place.

    Please see the further detail link below for a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post.

    We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).

  • Further detail : Student Progress Manager job pack*More information : Working at the University
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