At Onfido, we’re solving online trust at a global scale.
Millions of day-to-day interactions take place digitally : our mission is to help people and businesses trust each other, even when they’ve never met face-
to-face. Today, we work with global customers, including JustGiving, Revolut, BlaBlaCar and Couchsurfing to help them verify users, investors, drivers and guests across 195 countries.
But we’re just getting started! So far, we’ve been a pioneer in using deep learning to verify identity and reduce fraud.
Our goal is to apply cutting-edge research to build powerful, simple products to drive trust, inclusion and safety in online business, collaboration and sharing.
We have just relocated to our new office in London Zone 1. We are designing the IT infrastructure from scratch : planning, design, implementation and ongoing operation.
At Onfido, IT is an elementary part of our service delivery and therefore a critical element of our company. IT is a part of our wider security team and so this an opportunity to experience a diverse interpretation of IT.
Your mission will be to maintain and enhance internal IT support and infrastructure as well as ensuring Office IT infrastructure is designed and operated based on the security and compliance requirements at Onfido.
Our office IT environment is based on MacOS and Linux.
You will extend support for all Onfidoers and continuously develop infrastructure in all locations so that there is :
1. Excellent IT support - tickets are completed with the agreed turn-around-time
2. Continuous development and maintenance - completion of projects / backlog
3. Adapt our security requirements and compliance controls
Technical skills :
Also securing Office IT environments based on security best practices.
virus, central configuration and update management as well as firewalls and intrusion detection systems.
Nice-to-haves : Hands on experience with
Values and behaviours :
g. by attending peer networking events or by assisting with company-wide events or initiatives that may not be core to your own role
You actively pursue your own professional development by reading articles, attending conferences and meetups and networking informally with senior personnel on matters relating to your own specialism
You’re a caring and supportive colleague that contributes meaningfully to team objectives and, via your interactions, helps each member and the team as a whole to perform at their best.
To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work.
Check out the team and Life at Onfido!
We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive :
We are an equal opportunity employer and value diversity at Onfido. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.