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All times are in Eastern Daylight Time. Job ID 2018-63953 City Edinburgh Country United Kingdom Type Regular Full-Time Advert Closing Date 6 / 22 / 2018
More information about this job
We are looking for a Trainer to join our exciting client providing excellent customer service in a technical background.
If this interests you we would love to talk to you
1. PURPOSE OF JOB
Responsible for the delivery of training modules as required, fully informing agents in all tasks, procedures and working instructions necessary in the execution of their daily tasks and duties, ensuring consistency, in line with SYKES corporate standards.
2. RESPONSIBILITIES AND END RESULTS
4. EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED
Training and / or Teaching qualifications would be a distinct advantage but is not a prerequisite.
5. SECURITY COMPLIANCE
Employees are required to maintain compliance with Sykes safety, security, and privacy programs. Responsible for being an active participant in the Sykes safety, security and privacy programs to protect Sykes' business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all Sykes' employees.
6. ETHICS COMPLIANCE
Sykes is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies.
Employees are encouraged to observe the highest standards of professionalism at all times, and are expected to adhere to Sykes policies on ethics and integrity.
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