Application Support Analyst
MCS Group
World GB
27d ago

MCS Group is working with one of NI's most successful companies in their search for talented Application Support Analysts.

A leading player within the FinTech industry, they have grown from strength-to-strength and are now seeking client facing application support analysts to join their growing support team .

Are you interested in joining a truly technical environment? Interested in Big Data and supporting major players across the Global Financial Markets?

Interested in working on new, green-field projects on a global scale? Then we're keen to speak with you!

You'll work in a professional, yet fun and fast-paced environment with some of NI's brightest technologists.

The Role

  • Day-to-day you'll be the first point of contact for customers across technical and software support issues.
  • You'll escalate serious issues, take part in the on-boarding of new clients and take part in aspects of business analysis.
  • Working closely with development teams you'll take ownership of support issues and see them through to completion effectively.
  • You'll play an active part in the creation of new tools to enhance efficiency across client support.
  • Who are we looking for?

  • We're looking for candidates with experience of supporting software - ideally with exposure of SQL, Unix or Oracle applications.
  • You'll be a strong communicator and have experience of troubleshooting issues for either internal or external clients.
  • Bonus points for experience within Financial services, Scripting (Shell / Perl / Python), Networking, and / or SQL Server / MySQL.
  • Salary

  • Up to £35k with a leading benefits package.
  • To speak in absolute confidence about this opportunity please contact Colin McAlinden, Specialist IT Recruitment Consultant at MCS Group on 028 9023 5456

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